加拿大外贸
老外发给我一句Pls be little more serious ok，直译我明白，可是我觉得 serious 不是严重的意思诶，各位能否帮忙想想看是啥意思他这句话是回我这封邮件对的：
I understand your suffer, and I believe that you will pay the sample charge finally.
However, we also need your trust.
After the order placed, you could deduct this cost when balancing the payment.
I promise that you will like our product for its high quality.What's more, we have our own factory.
You could transfer the money into our company account and kindly send you address to me .
I hope we could come to an agreement at last.
Looking forward to your reply.
Sincerely,
Linda
评论
LZ就是想让客户承担样品费，这句话的意思：认真点，好吗？客户对你不是太满意
评论
就是叫你要认真对待对方说的事情
评论
还是信任不够
评论
意思是叫你认真对待这件事
评论
饿，可是我这封邮件哪里得罪他了吗
评论
我不明白我这文字里哪里透露了不认真了。这老外真是的
评论
他的上一封邮件是啥？ 是不是你误解客户的意思了还是漏了客户的意思？
评论
Dear Linda,
Thanks for your mail and pls read as below and make your decision urgent and note we do not ask for free charge sample ok.Are you willing to send company's usual produced quality/style of free trade physical sample for checking prior to our OEM order confirmation with you on regular supply to us ok.
1.Our company,key customers and major client distributors have made it their policy not to take risk by investing their capital money for any order without first seeing the physical samples product,to avoid the mistake which occored in the past when we imported semilar product with the believe that what we ordered will be shiped to us but unfortunately we received a product of poor quality finishing which made us to loose a very huge amount of money and eventually vowed never to allow such to repeat itself again as we have gained the knowledge of its sad experience.
2.As regards to sample C&F charge: Please note specifically,the simple truth is that we do not operate courier account yet but hope to start such in the nearby future as we progress in business,but the only alternative means of settling sample charge is that,we do advise/encourage our foreign supplier clients to credit/debit the total amount of cost and freight of sample charge into our main order invoice value which shall later be effected at once during our main order payment transfer by T/T in advance before production commences.
3.Finally,we are looking for the serious and reliable capable company who will not see sample C&F as a barrier towards the sucessfulness of this business relationship between you and us and also who will not find it dificult in despatching their company's free trade samples for quality inspection prior to order confirmation,as we are very optimistic and realistic that our key customers are ever ready to do whatever we implies them to do only when we might have confirmed your product sample quality physically.
4.Please send YOUR FREE TRADE SAMPLE JUST TO CHECK QUALITY and Also kindly know that sample C&F charges must added into our main order invoice value "AND NOT SAMPLE ORDER OK" ,pls kindly understand us now and do the necessary asap.
Pls note: Sample is not our main TARGET but our valuable orders,We are genuine and serious importers.
Our MOTTO "is" seeing physical sample is believing and order confirmation is made by us immediately.
Thanks for your kind understanding and coperation.
Regards,
Mr.Mordecai Amamax / Director.
这是他上封邮件
评论
根据他写的这封邮件，他觉得你只是在关注样品费用能不能收回来，但是不关心他们的商业进展，他的前一封邮件说了，他们的主要客户和大多数客户群体基于过去发生过的问题如今只有在看到实物样品之后才会确认购买，所以他关心的是样品本身，而你在关心样品的费用能否拿回来，这是他为什么要你serious的原因。类似i am not kidding,okay?一样，这个okay当然不是要你帮忙确认他是否在开玩笑，加强语气而已。同样的他说pls serious也不是请的意思。就是他不爽，对你的工作态度不爽！
评论
他写了那么多，意思是他们没有快递到付账号，让你承担此次的寄样和运费，是为了让他们检查样品质量，然后寄样品的运费，可以在下大货，付预付款的时候补付给你。
你寄样了。。。。
结果1：他说质量很好，下个大单，然后按照他说的，运费和大货定金一起TT给你，happy ending.
结果2：如果他说你样品不好，不下单，那就更加没有大货啦，那补付给你寄样的运费更是一朵浮云~
[分析]：
字里行间，他们应该是个中间商，中间商的处境就是做不了决定，还有不想在收获前过多的付出。他们现在阶段应该是收集样品给到客人挑选和下决定的阶段，他肯定不止找你一家，每家都收他样品费，运费，他付出就多了。我猜他现在也不确定客人一定会下单，因为如果看到客人有百分之60会下单，他们会有底气多付出一点，因为知道稍后会有回报。
如果客人坚持不肯付样品费，你们公司有规定的话，那你就要做好心里决定。得与失，是个学问~
网上看到的，某些值得借鉴的回复
1）如果样品较少，价格低廉的话。
可以这样回答：我司真诚希望与贵司做成生意，愿意免费提供样品，但请客户谅解，由于报价已经很优惠，请与我司共同承担一些负担，提供帐号，运费到付。
2）如果样品比较大，比较贵。
可以这样回答：由于太多客户来索要样品又一点音信都没有，工厂一听到寄样品，就没有多大信心而不大愿意寄样品。所以，请客人谅解，先汇样品费过来，运费到付。如果没有帐号，就汇样品费连同运费。
3）如果对第二种情况，客户提出只提供帐号，运费到付，即使样品较贵也要我们免费提供的话。我会建议他：先付样品费和运费，到有正式定单下的时候，再从定单金额中扣除原来的样品费。
这样一说，通常真正的商人是不会有讨价余地而会接受的。
评论
赞一个、
评论
客人的邮件很长呢，，要是运费在可接受范围内 还是厂家付吧，
评论
他今天回我这句，
Pls we do not enough time to waste over ordinary sample issue ok.if you are not capable position to dispatch free trade sample,then let us know,we do not spend more than a week over the receipt of products sample from a serious oversea clients suppliers ok.
然后我回他这个
I have never meet a client like you. You suspect that we are not capable to dispatch free sample , I said the sample is free and you pay the postage, after the order placed, you could deduct this cost when balancing the payment, you don't accept it . So many client want the sample, if they all like you want the free sample and don't pay the postage, pls think about the situation of our company . You want to find a reliable client,so do we. I don't want to say anymore.
Thank you all the same ,and wish you all the best .
我是不是偏激了。。。
评论
你这样回客户，客户估计挺难接受的，你的语气完全可以柔和一些，这些问题又不是不能解决的
加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards ......................................... 加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光
·生活百科 Woolworths 每月 10% 的折扣可以在网上使用吗？
·生活百科 Everyday Pay 突然停止工作，我无法添加礼品卡。从昨天到今天，仍