加拿大外贸
大家好。我是一个外贸菜鸟。英语水平不是很好。现在有一个客户问到我关于MOQ的问题。我一直没有一个准确的答案。都怪我自己的英语不好。不会表达。希望各路大神进来帮帮我。应该怎么回复客户。谢谢了，问题是关于我们工厂里的DC风扇的起批量的问题。我们厂的风扇起批量是一个20GP的货柜。如果客户要的越多，例如40GP相对应的报价就越便宜的。。还有一个就是我们可以提供工厂100台的MOQ。是为了方便客户混批。因为风扇有不同的型号。每个型号相对应装进20GP货柜里的数量又不同。所以我也回了客户的邮件。但系客户一直说看不懂。我又表达不好。唉。不想因为这样导致对我们工厂和印象太差了。求各位帮我。看看怎么回复客户比较清楚好吗？谢谢了。
以下是我发的邮件：
发件人：coco
时 间：2017年5月27日(星期六) 下午2:38
收件人：
Aruneem
Dear Aruneem Mazumder:
Good Afternoon:
I'm sorry i didn't make clear the question about MOQ before.
Let's be clear: our DC FANS 'MOQ is a 20GP container,
I have sent you every type of fan that has a corresponding number in each 20GP container.
The more you want, the cheaper our FOB price will be.
I don't know how to answer it. Can you understand?
My English expression is not very good. I'm sorry!
I hope you'll forgive me
Best regards
coco
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------------------ Original ------------------
Dear Coco,
Good Morning.
I already asked you a question which I did not get clear answer from your end.
What did you meant by 20 GP & 40 GP? What is the quantity for 20 GP & 40 GP? Kindly clarify.
Please feel free in case of any queries.
Regar
Dear Arunee
Good Afternoon
Glad to contact you again!
Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement.
Waiting for your favorable reply soon!
Best regards
Coco
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---------------- Original ------------------
Dear Coco,
Thank you for your feedback. That means the price you have provided is for 100pcs?
Regards
=======================
Dear Aruneem Mazumder:
Have a nice weekend!
Sorry to be late to reply your mail.
Thank you for your feedback.=
The Dc Motor fans:
Fob price MOQ:20Gp
factory price MOQ:100pcs
The dc fans warranty is 1years.
About the price:
The cost of the DC fan is higher than the AC fan .i think you have
found the differences between our
products and the other suppiers.
If you have an questions ,i'll be
gald to answer them for you.
Best regards
coco
------------------ Original ------------------
= =============================
Dear Coco,
Good Morning. Thank you for your email.
Your price seems to be too high. What is your MOQ? I mean for how many quantities you have shared this price?
Also mention the warranty.
Please feel free in case of any queries.
Regards
Dear Aruneem
Good day!
Really, very, very,very sorry to be late for your reply!
Thank you for your inquiry concerning DC motor fans, we are pleased to make you best offer at your request:
If you have any questions, please feel free to contact us at any time.
The offer is valid for 30 day.
We hope to receive your order in the near future.
Best regards
coco
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------------------
------------------ Original ------------------
Dear Coco,
Good Afternoon.
Please send the FOB price and the MOQ for the all the catalogue products-commercial & industrial (price with pic).
Please feel free in case of any queries.
Regards
评论
在线求助。各位高手。帮帮忙。谢谢
评论
有人在吗？帮个忙行不/。。急死我了。客户已经问了两次关于这个MOQ了。我还答不好的话。就死定了。。
评论
客户如果只要一个规格的东西，那就20GP装的下这个规格的数量给他。
直接发个表格：
规格名称： MOQ :20GP
规格A XXX数量
规格B xxx数量
。。。。。
然后再加一句，如果混装多个规格的，那就数量总量加起来装满一个20GP。
就这样回老，不需要多说。
针对客户要是只买一个规格，我想你总归算的来数量吧？
要是混装，那就问下他想要哪几个规格，然后你平均下数量大致装满一个柜，报个数量表老。
他要是想这个多点，那个少点， 那看你工厂肯不肯做老。
没你想的那么复杂
评论
你直接给个每个型号的MOQ及FOB价格就是
评论
一个20尺柜装多少件？
评论
同楼上，你这个就是卖得多然后会便宜一些，你告诉他，20GP多少价格，40GP多少价格，数量越多越便宜。单个型号20GP价格。PS告诉他可以每个品种都放一个contanier,凑够MOQ20GP也是可以的。
评论
MOQ:最小订货量（Minimum Order Quantity）,那你就客人看中的款式风扇，按每款型号最低数量给到你客人，然后将所有最低数量的型号风扇加起来拼成一个最低一个小柜20'GP报价给到客人就OK了，做一份装箱清单给客人看。这样你看客人是否能看得明白和懂你的意思。
评论
给楼主一个小建议，每次先用中文罗列好，列出1234，把逻辑整清楚，在翻成英文不是方便多了吗？
评论
而且楼主要注意一下规范标点符号和内容连贯性
评论
做个简单表格，更简单明了，
ITEM-20GP/40GP-MOQ-FOB PRICE
评论
用表格多简单明了
评论
是的。我已经打算用表格来发给客户了。这样会一目了然。感谢各位朋友的建议
评论
你这是标准的中国式英语，外国人肯定晕头了。大概是你的价格还不错，所以客户还不肯放手。建议你找一个外贸英语翻译给你打工，你的英语肯定是无法使用的。
评论
列详细点，20GP，规格，重量，图片，数量
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