加拿大进出口外贸真诚相待,你得到不止是订单!Treat Your Customers Sincerely



加拿大外贸

外贸人每天的工作中,都少不了通过一些社交软件跟客户交流。当然,用这些工具找目标客户,找关键联系人都很有用的,阿连记得也有跟大家分享过哦,各位亲们,你们做外贸时都用上了吗啊?

In daily work, foreign traders always communicate with customers on social software. Certainly, we can use these tools to search for customers or key person. I shared it before, dear, have you used it?




阿连知道,每当你找到这些关键人并主动跟他们联系时,都很容易被拒绝谈话或者被告知不需要、不采购你的产品,有些连粉告诉我没耐性跟下去就直接搁置了,觉得这样联系作用不大,但是我今天要告诉大家的就是,因为对方拒绝而停止与客户联系的很可能会错过千丝万缕的机会的。

I know that every time when you find them and contact with them, you usually are rejected or informed that they are not in demand, some fans tell me they are not patient enough to follow up. I think it doesn’t work in this way. I want to say: if you stop contacting with customers due to rejection, you may miss many opportunities.




阿连最有印象的是一位通过WhatsApp认识的国外朋友,也是我现在一位重要客户的弟弟。当时推荐产品的时候,客户说他没有做我们的产品,但是我们一直有保持联络,因为我知道知道客户有做其他相关的产品。直到后来我们的一位客户推荐了他的哥哥来买我们的产品,当客户说出他的公司名字的时候,阿连立马想到了我的那位在网上聊得很好的国外朋友,马上跟客户确认是否与我的这位国外朋友相互认识。结果阿连知道的是他们不仅认识,居然还是兄弟!他没有想到我竟然认识他的弟弟,非常惊讶又高兴地看着我。于是我们关系一下子拉近了一大步,也多了很多话题。

I have deep impression on one foreign friend met on WhatsApp, who is also the brother of my key customer. At that time when recommending, he told me that our products were not included in their business but we still kept contacting because I knew he had other business. Until one of my customer recommended his brother to buy our products, when he mentioned his company name, that foreign friend we chat online came to my mind immediately. Afterward, I knew that they are brother! Unexpectedly, I knew his brother so he saw me surprisingly and gladly. Hence, we were closer and had more topics.




努力过的人感觉就是特别幸运的,忽然觉得这个微妙的世界竟然这么小。后来也通过客户的弟弟这个优势更多地了解了客户的需求,相互推进,最终顺利地确认了彼此的合作关系。如此美妙的合作,为我带来了惊喜。而这个惊喜便是来自于平时与客户的真诚沟通。

Those who try their best would be particularly lucky, I suddenly felt this delicate world was quite small. Later on, I got to know more customer’s demand due to his brother, with promotion in two-ways, we confirmed our cooperation relations successfully. Such a wonderful cooperation brought me surprise while it was  derived from the usual sincere communication with customers.




其实阿连的很多客户都会慢慢发展成好朋友。虽然有些客户并没有做我们的产品,但是大家身处同一行业,他们对自己国内的行业市场还是会比较了解,他们有些会介绍客户给我们,有时候我们也会请他们帮忙了解当地市场的情况。当然如果客户需要我们帮忙的时候,我们也很乐意去帮忙的,大家彼此真诚交流,彼此支持。在他们需要我的产品的时候,都会第一时间想起我的,这样对我的工作起到了巨大的推动作用。同时也认识了很多的朋友,对我,足以。

In fact, many customers of mine will gradually become my good friends. Although some customers do not run our products, we are in the same industry, therefore, they have a better understanding of their own domestic industry market. They will introduce customers to us, sometimes we will ask them for help to understand the situation of the local market. Of course, if customers need our help, we are also happy to do them a favor. With sincere exchanges, mutual support, they will consider us once they are in demand of our products, which facilitate my work well and I meet a lot of friends. As to me, that is enough.




所以有些时候我们不需要把利益看得过于重要,真诚相待,最终你收获的会更多。

So sometimes we don't need to think too highly of interests. With sincere treatment, eventually we will get more.


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