加拿大外贸
1、第二次发货的100台和第一次发货的50台是一样的,硬件和软件没有做任何的更改。第二次发货的100台设备全部都有问题吗?请确认！2、我们的设备完全兼容PIC的驱动,包括Linux系统。
3、第一次发货的50台设备你们是在什么操作系统下使用的?也是Linux吗？
4、为了判断是否是设备的问题,请在windows操作系统下安装PIC的windows驱动测试设备,如果在Windows系统下设备可以正常工作,那么就可以判定设备在Linux中驱动有问题。
5、xxxxxx这里是PIC Linux驱动程序下载的链接，请按照PIC的LIUNX的驱动的说明，加载驱动程序和编译使用，只要是熟悉LIUNX的工程师，这个问题很好解决。
如果客户无法加载LIUNX驱动，我们工程师可以采用远程调试的方式，帮助客户加载LIUNX驱动，但最好不要这样做，因为不同的系统和主机，都是需要重新编译的，客户自己不掌握驱动编译的话，会非常麻烦；
以上烦请帮忙翻译成英语，感谢！！
评论
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评论
1.The second batch including 100 sets is the same as the first 50 sets without any modifications in hardware and software. Pls confirm if the second 100 sets all have problems!
2.Our devices have a good compatibility with PIC driver including Linux system.
3.May I ask which operating system did you apply to the first 50 sets? Is it Linux as well?
4.In order to figure out if the device itself is the core of the problem, pls install windows driver test device for PIC under windows operating system. If the device runs well, we can judge the device has problem in driving in Linux system.
5.xxxxxx is a link for downloading PIC Linux drive program, pls download the program and use it according to the instructions. I believe it is very easy for an engineer familiar with Linux.
If customers are not able to download Linux drive program, our engineers can solve this problem through remote debugging. But it's better not to do that because all systems and mainframes need recompilation. It will cause lots of troubles if customers cannot master the compliation.
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