加拿大外贸
一个客户买了产品，但是我们只有英文版，俄语版的需要订单大才做的。而且这个单是在速卖通上接的，我没询盘无聊传了10个产品，邮费随意写的，没想到竟然客户拍下。客户同意出英文版的样品，而且款也打了，只有邮费弄错了（之前我们经理说老板在做俄语版，结果一问没有做）。我是想跟客户说明白，但是老板要出样啊。
大家看看我这样回复怎么样：
很抱歉告诉您这些，因为我们不想欺骗您：
1、我们公司做的国际阿里巴巴平台，没有开通ESCOW，这是我的过失。我们支持L/C，T/T，Western union,Paypal.
2、我们有英文版的，俄语版的需要订购500台才能做。(当时有个客户说要500台，我们老板确实打算做俄语版，但是结果客户不要了，也就放弃了)。
3、如果您能接受这2点，我们才能寄给您样品。
4、耽搁了您的时间，真的很抱歉。
这么回好吗？另外那位英语地道，能不能帮忙翻一下啊？小弟先谢了。我自己也去google翻译看怎么样。
3、
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哎，google的翻译不行啊
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你那段里说客人同意出英文版的样品啊？
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不会俄语的捂个脸低头路过
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楼主应该是说同意英文版的样品，大货做俄文版的
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很抱歉告诉您这些，因为我们不想欺骗您：
I‘d like to provide you the under information :
Our company accept payment by L/C, T/T, Western Union, Paypal. We don't use ESCOW.1、我们公司做的国际阿里巴巴平台，没有开通ESCOW，这是我的过失。我们支持L/C，T/T，Western union,Paypal.
2. We have English version for our goods, as to the large lot as 500 sets or more, we offer Russan version.
3. I am sorry for any inconvinience I have brought to you.
2、我们有英文版的，俄语版的需要订购500台才能做。(当时有个客户说要500台，我们老板确实打算做俄语版，但是结果客户不要了，也就放弃了)。
3、如果您能接受这2点，我们才能寄给您样品。
4、耽搁了您的时间，真的很抱歉。
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I am sorry to tell you , because we do not want to deceive you :
1 , we have a platform on Alibaba.com , not opened ESCOW, this is my fault . We support the payment: L / C, T / T, Western union, Paypal.
2 , now we only have the English version,for the Russian version ,the MOQ is 500 units . (Last time a customer want to order 500 units , our boss agree to do a a Russian version , but at the end,the customers give up ,so we have not produced) .
3 If you can accept above two point, we will send sample for valuation .
So sorry to delay your time.
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As we think it's important to be honest in business,we are awfully sorry to inform you as below,
1.It's our fault that we do not have ESCOW with our Alibaba platform.We could only receive payment via L/C,T/T,
Western Union and Paypal.
2.We only have this product in English language for the moment,we could not provide it in Russian unless the MOQ
reaches 500pcs each order.
3.We could only courier you sample if you could accept the aforesaid two points
4.We are deeply sorry for the inconvenience it may have caused on you.
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之前经理说老板在做俄语版的，我也告诉客户了要一个月，客户同意样品出英文版。但是今天我问老板
，老板说没做了。很伤心啊，好不容易来一单。不想欺骗客户
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非常感谢
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很感谢你
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真的谢谢你了
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真的很感谢楼上的给位
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We regret to inform:
(1)Our company does business on online platform of international alibaba, ESCOW is unavailable, it's our mistake. Payment terms in L/C, T/T, Western union, Paypal are all acceptable.
(2)English version is available right now, Russia version could be offered not less than 500 sets.(Last time a customer would like to order 500 sets for Russia version, finally the customer cancel this order, and it’s pending till now)
(3)If you agree above (1)&(2), then we could submit samples for your reference.
(4)Sorry to make such inconvenience and thank you for your patience.
因为我们不想欺骗您，这句话最好不要直译，译成英文非常weird。
以上仅供参考。
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真的很感谢你，我采用的你的翻译回复了客人。。。最后在说明情况后，客户还是要求出样。。。。
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