加拿大外贸
货物做错了怎么办？本来眼镜的脚内侧是不需要LOGO的，但是我们把LOGO装上了。然后现在舱已经订了，明天就要装柜了，该怎么跟客人解释呢？帮忙修改下以下邮件，总感觉语气不是很连贯。Sorry to inform you that we have hold on gold "FOSTER GRANT" logo inside right temple for LAP that you don't need.
On the other hand,we have booked space and tomorrow need to deliver out.
Attached picture for your reference,pls kindly check then confim us.
Sorry for our mistake.
[ 本帖最后由 Namiko-zs 于 2011-12-23 08:22 编辑 ]
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Dear XX
Nice day！
I would like to inform that we have finished your production. Actually, we have arranged to book shipment and also planed to deliver them this week.
But now, by the last checking before shipment, we found that there is one mistake on these cargos. Our workers printed the unnecessary “FOSTER GRANT” on the inside right temple of LAP. We are so sorry for this inconvenience. And now attaching the picture for your reference, please kindly check. Hoping there will not be a big trouble for you.
Waiting for your response.
Best regards
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学习了。。。。。。。。。。
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many thanks.
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很好的解决方式啊，学习了。。。
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回答得很棒
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跟客户解释下，看能不能解决，不行的话只能重做
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不愧是元老级啊，呵呵，老乡啊
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wow....学习了。。。元老级不是盖的啊。。。。。。
加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards ......................................... 加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光
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