加拿大外贸
这是一个公司的招聘要求，求高手顺畅的翻译Operational Responsibilities
Customer Care
Handle all incoming calls/e-mails from the Client business and vendors in relation to competitive bids and auction requests
Field incoming calls/e-mails and document all issues, resolution & follow-up actions
Provide consistent support to all customers and vendors
Initiate follow-up calls
Escalate client issues as required to Supervisor
Escalate any vendor disputes where necessary
Recommend updates to procedures and user guide to team lead
Operational
Partner with the Sourcing Project owner (CM or APM) to create a project plan/timeline for proper sourcing execution.
Provide benchmarking to the sourcing project team as required
Structure RFx in the tool using existing templates
Facilitate supplier Q&A process (document questions and solicit answers from internal stakeholders)
Consolidate project results (proposals, quotations) and send to project owner for award decision
Support any supplier follow up necessary to close the project (award, non-award, further investigation/clarifications)
Report project results and savings achieved to Sourcing Support Lead; document lessons learned from the project
Further info.
Provide input into reporting documents where needed
Document savings in savings reporting sheet post project completion
Work with Client suppliers to clarify pricing and included services/good specifications for final supplier selection
Update Knowledge Base
Aptitudes (functional skills)
Fluent English skill
Must be comfortable working with computers and quick at learning new software tools
Must have strong reasoning skills to be able to make subjective decisions.
Excellent team co-ordinator & communicator
Strong voice and customer care skills
Able to interface with clients and provide feedback on a regular basis
评论
兄弟，太多了吧，
自己润色一下吧，
这样即便我现在闲在家里的，我都没心情帮你翻译啊
呵呵
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