加拿大外贸
买家收到完好且使用正常的货物后，可能由于种种原因忽略给卖家做出好评及评分，抑或由于对评分标准理解有偏差从而给出不理想的分数。为了尽量避免上述情形的发生，Shopsimple特别为您支招——提醒买家为您留评价的经验秘籍。教会买家留好评的四步曲：
一步曲：主动给买家留好评
一旦收到买家的付款，即可为你的买家留下好评，感谢买家及时付款的同时，也给买家做出留评价的示范，所有买家都会对这种服务感到欣喜。
二步曲：发货时在包裹里附上感谢卡或者感谢信
来自大洋彼岸的问候哪怕只言片语都能让整个冬天倍感温暖，特别是趁着节假日在包裹里附上感谢卡或者感谢信，感谢买家选择您的物品，为您事业的发展添砖加瓦，也别忘记提醒买家给您留下好评。
三步曲：邮件中提醒买家留好评
由于跨国交易所需时间较长，买家可能在购买你商品后又购买了其他商品。这样当买家想为您留下评价时，很可能无法在第一页找到您的交易记录。这就需要卖家主动发邮件提醒买家为您的交易进行评价。
案例：
① 通过在线查询，确认买家已经收到物品的2-3天后，趁热打铁提醒买家给您做出评价，告诉买家留下评价对您的事业发展有着极大的推动作用。
Dear {B_FULLNAME},
Thank you for purchasing {TITLE}.
We realized you have received the item, if you have start using it, it’ll be great if you could give us some comments and feedback. If anything unusual happens or you have some doubt, please feel free to contact us, we will do our best to solve it.
On the other hand, will you please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5, which means a lot in our future eBay undertakings, your recognition is our motivation in developing our business to serve you even better.
You can click below link leave feedback for us.
{FEEDBACKLINK}
We look forward for your comment and feedback.
Cheers
② 买家收到货物后7-10天，再次提醒买家给您留评价，逾期将失去评价的权利。告诉买家您需要他/她的肯定。
Dear {B_FIRSTNAME}
This is {S_FULLNAME}, on {CLOSINGDATETIME} you purchased with us, our appreciate for that. And hope you are satisfied with us. The details as below:
Item Name: {TITLE}
Item Number: {ITEM#}
Total Deal Price: {TOTAL$}
Leave Feedback Link: {FEEDBACKLINK}
Well, your recognition is our power to move forward, could you do us a favor to leave us your feedback?
As to eBay rules, from the day you bid, both parts could leave feedback within 60 days. And we have left positive feedback for you already. But we are still looking forward to your voice, and it will be hard for you to find the leave feedback link after 30 days, up to date have only several days left.
Your positive feedback is critical for us – a new but studious team on eBay, your great comments will lead us to get more potential customers, and make us more confident to develop business and serve you better.
If you are satisfied with our service and products, you could leave us positive feedback and 5 stars of DSR by below link. It only takes you one minute.
Please click below link:
{FEEDBACKLINK}
If you have any problem, please don’t hesitate to reply to us, we will try our best to make you satisfied.
Thank you again. And hope you enjoy dealing with us.
Cheers
四步曲：在适当的场合告诉买家信用评价对您的意义，以及您为此付出的努力。
模板：
Thank you for choosing our products. For your parcel, we always need 15-20 minutes to pack though we are professional enough, because we should double confirm your address and then fill in 4 copies of customs application forms. After the parcel is sent, we need to track it almost everyday. Though busy all day along, we feel happy to make you content for our responsible service.
If you are satisfied with my goods and service, please give me five stars to encourage me to do better and better. And under five stars shows a bad standing for me, in that case please feel free to contact me to solve it.
Thank you very much again.
The illustration shows how to leave me the feedback, please follow, thx!
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