加拿大外贸
I must say that we are NOT happy with your stock this year.We sent the first stock out last week and this morning have received 7 complaints from 7 customers (please see below).
As we have over sold the stock we were planning next year to double our quantities but we are now afraid that our problems will also be doubled.
As you can see a lot of the complaints are about the packing, size breakdown and mixed colours.Im not sure how this has happened if your QC are doing their job correctly.
We are now thinking that we should have sent our own QC to inspect the goods but we were expecting your company to do this job for us.
Please send your comments ASAP.
Customer 1.Style Zippy Size breakdown wrong, Mixed colours in cartons, 2 pairs odd sizes.
Customer 2.Style Angel Size breakdown wrong.
Customer 3.Style Desta Size breakdown wrong.
Customer 4.Style Zippy Size breakdown wrong Glue marks.
Customer 5.Quality issues.
Customer 6.Style Pearl Quality issues, Tan marks on Black upper were the boot was folded without ant paper b广告een the uppers.
Customer 7.Style Desta Brushing heavy on toe and heel, mixed colours in cartons, size breakdown wrong.
We are expecting more complaints in the next few days but have contacted you quickly as we want to keep you informed.
评论
客户讲得很明白了，承诺会做改进吧！
另外，可以接受客户派出QC的建议，但这个要谨慎。看下是什么环节、场合下参与。
http://k2v.cn/
加拿大电商昨天我把提单复件发给了客户，今天收到了他回信，如下： Dear Nicholas, please send all shipping documents. We will check B/L copy and we will reply ASAP. Thank you Best Regards ......................................... 加拿大电商刚从事这行半年，对电子行业不了解，自己整理了些，算是学习，供大家分享，也请大家补充。我毕竟是个文科生，对这方面知识严重欠缺。 DVD:英文全名是Digital Video Disk, 即数字视频光
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