加拿大华人论坛 加拿大生活信息******面试中可能用到的英语对话(全)******



在加拿大


刚面试完,希望下面的东西对大家有用。反正我面试中很多问题都能找到  找一份满意的工作吗? 面试中面对外国老板连珠炮似的提问, 有没有觉得心慌意乱、无所适从?求职过程中面试尤为重要,回答问题,如果能简明扼要,真诚中肯,合乎老 外口味,那么录取机会必定大大增加。当然,有的问题,也要轻描淡写,以免言多必失。本篇摘录了若干面试中出现频率较高的问题及精彩回答,希望能在您求职路上助您一臂之力。     Q: Can you sell yourself in two minutes? Go for it. (你能在两分钟?自我推荐吗?大胆试试吧!)     A: With my qualifications and experience, I feel I am hardworking, responsible and diligent in any project I undertake. Your organization could benefit from my analytical and interpersonal skills.(依我的资格和经验,我觉 得我对所从事的每一个项目都很努力、负责、勤勉。我的分析能力和与人相处的技巧,对贵单位必有价值。)     Q:Give me a summary of your current job des cription. (对你目前的工作,能否做个概括的说明。)     A:I have been working as a computer programmer for five years. To be specific, I do system analysis, trouble shooting and provide software support. (我干了五年的电脑程序员。具体地说,我做系统分析,解决问题以及软件供应方面的支持。)     Q:Why did you leave your last job?(你为什么离职呢?)     A: Well, I am hoping to get an offer of a better position. If opportunity knocks, I will take it.(我希望能获得一份更好的工作,如果机会来临,我会抓 住。)     A:I feel I have reached the "glass ceiling" in my current job. / I feel there is no opportunity for advancement. (我觉得目前的工作,已经达到顶峰,即?有升迁机会。)     Q:How do you rate yourself as a professional?(你如何评估自己是位专业人员呢 ?)     A: With my strong academic background, I am capable and competent. (凭借我 良好的学术背景,我可以胜任自己的工作,而且我认为自己很有竞争力。)     A:With my teaching experience, I am confident that I can relate to students very well. (依我的教学经验,我相信能与学生相处的很好。)     Q: What contribution did you make to your current (previous) organization? (你对目前/从前的工作单位有何贡献?)     A: I have finished three new projects, and I am sure I can apply my experience to this position. (我已经完成三个新项目,我相信我能将我的经验用在 这份工作上。)     Q:What do you think you are worth to us?(你怎么认为你对我们有价值呢?)     A:I feel I can make some positive contributions to your company in the future. (我觉得我对贵公司能做些积极性的贡献。)     Q:What make you think you would be a success in this position? (你如何知道你能胜任这份工作?)     A:My graduate school training combined with my internship should qualify me for this particular job. I am sure I will be successful. (我在研究所的训练,加上实习工作,使我适合这份工作。我相信我能成功。)     Q:Are you a multi-tasked individual?(你是一位可以同时承担数项工作的人吗?) or Do you work well under stress or pressure?(你能承受工作上的压力吗?)     A:Yes, I think so.     A:The trait is needed in my current(or previous) position and I know I can handle it well. (这种特点就是我目前(先前)工作所需要的,我知道我能应付自如。)     Q:What is your strongest trait(s)?(你个性上最大的特点是什么?)     A:Helpfulness and caring.(乐于助人和关心他人。)     A:Adaptability and sense of humor.(适应能力和幽默感。)     A:Cheerfulness and friendliness.(乐观和友爱。)     Q: How would your friends or colleagues describe you?(你的朋友或同事怎样形容你?)     A: (pause a few seconds) (稍等几秒钟再答,表示慎重考虑。) They say Mr. Chen is an honest, hardworking and responsible man who deeply cares for his family and friends. (他们说陈先生是位诚实、工作努力,负责任的人,他对家庭和朋友都很关心。)     A:They say Mr. Chen is a friendly, sensitive, caring and determined person. (他们说陈先生是位很友好、敏感、关心他人和有决心的人。)     Q:What personality traits do you admire?(你欣赏哪种性格的人?)     A: (I admire a person who is)honest, flexible and easy-going. (诚实、不死板而且容易相处的人。)     A: (I like) people who possess the "can do" spirit. (有"实际行动"的人。)     Q:What leadership qualities did you develop as an administrative personnel?(作为行政人员,你有什么样的领导才能?)     A:I feel that learning how to motivate people and to work together as a team will be the major goal of my leadership. (我觉得学习如何把人们的积极性调动起来,以及如何配合协同的团队精神,是我行政工作的主要目标。)     A:I have refined my management style by using an open-door policy. (我以开放式的政策,改进我的行政管理方式。)     Q:How do you normally handle criticism?(你通常如何处理?人的批评?)     A:Silence is golden. Just don’t say anything; otherwise the situation could become worse. I do, however, accept constructive criticism. (沈默是金。不必说什么,否则情况更糟,不过我会接受建设性的批评。)     A:When we cool off, we will discuss it later. (我会等大家冷祜下来再讨论。)     Q: What do you find frustrating in a work situation?(在工作中,什么事令你不高兴?)     A: Sometimes, the narrow-minded people make me frustrated. (胸襟狭窄的人,有时使我泄气。)     A:Minds that are not receptive to new ideas. (不能接受新思想的那些取。)     Q:How do you handle your conflict with your colleagues in your work? (你如何处理与同事在工作中的意见不和?)     A:I will try to present my ideas in a more clear and civilized manner in order to get my points across. (我要以更清楚文明的方式,提出我的看法,使对方了解我的观点。)     Q:How do you handle your failure?(你怎样对待自己的失??)     A: None of us was born "perfect". I am sure I will be given a second chance to correct my mistake. (我们大家生来都不是十全十美的,我相信我有第二个机会改正我的错误。)

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******面试中可能用到的英语对话2  英语面试典型的题目       下面是一些典型的面试题目:    1.What are your plan in 5 to 10 years?     2.What is your TOEFL score?     3.Do you apply any other school?     4.Is your research project very difficult?     5.If you are given an offer, can you come here this July?     6.What’s you graduate research work?     7.Why pursue Ph.D.?     8.Please introduce yourself.     9.Where are you from?     10.What’s your major?     11.Please tell me your working experience.     12.What will you plan to do in the future?     13.What’s your hobby? What do you do in your spare time?     14.If we give you this offer, will you accept it?     15.Why are you interested in *** University?     16.Why are you going to USA not staying your homeland to study?     17.Say something about your work, etc.     18.Who is the great person in the world in your eyes?     19.Do you have some question on me or on my institute?     20.Do you have any special or excellent idea during your research experience?     21.Did you use any English textbook in classes?     22.Will you like to study in a small but with high quality university or a big university like Harvard or Princeton?     23.Do you apply for other university or contact with other faculties in the university?     24.How about your ability to be a teaching assistant?

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第一部分:业务热情(1~3问)         问:为什么在这个行业里你能做得特别出色?    答:我是一个做酥皮点心的师傅,所以我对甜点比较了解并能帮助开发新产品。新的防腐剂终于能够除掉生面团上面的不同条纹了,这意味着我们能比以前投资更多的产品了。    表明因你的天性好奇、热爱读书等原因,你是如何跟踪新产品的。你有没有足够的兴趣进行额外的研究并把适当的精力运用到你的工作上?给予具体的回答。  Q:Why would you be particularly good at this business?    A:I was a pastry chef,so I understand dessert products well and can help you with new product development.Recent preservatives have come a long way toward eliminating texture difference in pastry dough.This means we can investigate many more products than before.    问:你是如何关注当前时势的?   答:我仔细研读《华尔街日报》、《时代周刊》、《慈善机构投资者》和几家共同基金时事通讯。我还有一大群分析家朋友。    通过描绘一些符合你目标的出版物或贸易团体来证明你对该企业或职业领域的兴趣。    Q:How do you stay current?     A:I pore over the Wall Street Journal,the Times,Institutional Investor,and several mutual fund newsletters. And Ihave a number of friends who are analysts.     问:为什么你认为你对该行业会保持长久的兴趣?    答:撇开晋升的机会不说,该行业的技术变化得如此快,所以这里有广阔的就业机会。我尤其对多方面应用多媒体作为培训手段感兴趣。    你对该行业的发展前景有什么期望或设想?它使你不需晋升就可以获得发展吗?这家企业里什么使你最受鼓舞?你可以提供什么证据来证明你的兴趣来源于你极度的好奇可能回到几年前的时间去找这个证据而不是目前这些你可能放弃的一时兴致?    Q:Why do you think this industry would sustain yourinterest over the long haul?    A:The technology in the industry is changing so rapidly that Isee lots of room for job enhancement regardless of promotions. I am particularly interested in the many applications for multimedia as a training tool

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第一部分:业务热情(4~7问)           问:5年之内你想处于什么位置?    答:我希望有机会在工厂或国内办事处工作。我也希望通过管理一个小团体发展我的管理技能。     不要给出具体的时限或工作头衔。谈你喜欢的东西,你天生的技能,实际的问题和在你所选的领域或行业里你希望有什么机会,你希望从那些经验中学点什么。不要谈论你在那些与你所应聘的工作无关的领域或行业里的目标。这是听起来很明显的道理,但是很多求职者会犯这个错误。不经意间你就表现出了对当前的领域或行业缺乏真正的兴趣。不用说,一失言马上就会把你从进一步的考虑中淘汰掉。    Q: Where do you want to be in five years?    A: I’d like to have the opportunity to work in a plant as well as at the home office.I also hope to develop my management skills,perhaps by managing a small staff.     问:描述你的理想职业。    答:不管发生什么事情,我都愿意在与培训有关的领域里工作。和在大学中教学的工作相比,我还是对商业感兴趣。但我相信从事教育是我的天性,我擅长销售是因为我愿意花时间去教我的客户。现在我热切盼望我能培训那些新招聘进来的人。    谈及你喜欢的东西,你天生的技能,实际的问题或在这份特定工作或行业里你所期盼的机会,你希望从那些经验里学点什么东西。避免谈具体的时限和工作头衔。    Q escribe your ideal career.     A:Id like to stay in a field related to training no matter what happens.I was too interested in business to work at a university,but I believe that teaching is somehow in my blood.Ive been good at sales because I took the time to educate my clients.Now I look forward to training the new hires.       问:如果你有无限的时间和经济来源,你会怎样使用它们呢?    答:我希望能参加几次不针对金融专家的有关金融管理的行政研讨会。我还希望能让我的部门放长假,把每一个人都派去参加外界的一些活动。最后,我很可能去旅游并考察一下外国竞争者,同时一路享受当地的美食,您呢?     虽然娱乐的事情谈起来很有诱惑力,但一定要紧扣工作或与行业相关的事务,或者紧扣与你应聘的这份工作的技能相关的努力上。例如,你正在应聘教书工作,你可能对义务教授成年人读书识字的项目感兴趣。这就证明了你对自己的工作领域的激情,即对教育重要性的一种信仰,即使是作为一种兴趣而毫无报酬都无所谓。   Q:If you had unlimited time and financial resources,how would you spend them?     A:Id love to be able to take several executive seminars on financial management that arent geared toward financial experts.Id also love to be able to shut down my department long enough to send everyone through an Outward Boundtype program.Finally,Id probably travel and look at foreign competitors,and enjoy the food along the way.What would you do?    问:假如现在是你在我们公司做首次年度总结,我该告诉你一些什么呢?   答:您要感谢我把工作完成得很好,并说明您渴望能够继续看到我工作的好成绩。更重要的是,我希望您能告诉我,您很欣赏我为一些重要项目加班加点工作的行为,还有我富有创造性的思维是如何有助于对存在的问题提出改革方案的。     很明显,在回答该问题时,你想给人留下积极的印象。“但愿您能更准时地出现”绝对不是一个好答案。记住,重点谈一两点你个人的优势。    Q:If this were your first annual review with our company, what would I be telling you right now?    A:Youd be thanking me for a job well done and would be explaining how you look forward to continuing to see good work from me. Furthermore, I would anticipate your explaining how you really appreciated my putting in extra time on some key projects and how my creative thinking helped come up with some innovative solutions to existing problems.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第二部分:动机和目的(1~2问)         问:告诉我一些有关你自己的但在你的简历上又没有反映出来的东西。    答:你可能不知道我16岁就开始管理自己的投资组合,我认为你能理解我对投资销售方面的兴趣是重要的。在过去的8年里我平均每年获得12%的盈利。     不要只是重复简历上已有的东西,讲讲那些虽与你过去的从业经验无关但能反映你的个性和经验的独特的天赋或技能。    Q:Tell me something about yourself that I didnt know from reading your resume.    A:You wouldnt know that Ive managed my own small portfolio since I was sixteen,but I believe that its important for you to understand my interest in investment sales. Ive averaged a 12 percent return over the past eight years.    问:告诉我你了解这家公司的什么。    答:去年夏天我作为一个实习的餐馆分析员与所有牛排连锁店联系密切。   你们做得特别好的是集中精力在有限的品种上,使各地能保持高度统一。商业游客都信任你们在美国任一个店的产品。但我特别感兴趣的是你们的不动产资金小组和扩展计划。    描述你第一次或是近来邂逅该公司或其产品及其服务的情况。是什么促使你想在那里工作而不是在另一家不同的公司里做同样类型的工作呢?招聘者会仔细观察反映你真正兴趣的方面,而不仅是你对该公司所做的一些表面上的调查了解。把公司的年度报告背出来不大可能会给招聘者留下印象,但把来自顾客和员工的一些反馈意见说出来可能会给招聘者留下印象。    Q:Tell me what you know about this company.    A:I served as an intern analyst to a restaurant last summer,so I followed all the steakhouse chains closely.What youve done especially well is focus on a limited menu with great consistency among locations;the business traveler trusts your product anywhere in the U.S.Im particularly interested in your real estatefinance group and expansion plans.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第二部分:动机和目的(3~6问)            问:你从我们公司的顾客、员工,或者别人那儿了解了我们公司的一些什么情况?    答:我确实给你们小册子上提到的几个客户打过电话。我与之交谈的顾客中有两人解释了他们为什么年复一年地购买你们的产品。你们的供销运作是很棒的,但还有没有一些可提高的服务项目呢?    叙述通过你个人与公司代表们的接触后,你的兴趣又是如何增长的。为面试进行而富有创造性地思考。例如,在你面试之前,和一些零售商或公司生产线上别的供销点的工人交谈。他们能告诉你一些什么?给出一到两个你所了解到的例子来解释你为什么对这家公司感兴趣。什么是你可以用来证明你兴趣的最有力的例子?     Q:What have you learned about our company from customers,employees,or others?     A:I actually called several of the key accounts mentioned in your brochure.Two of the customers I spoke with explained why they continued to buy from you year after year.Your distribution operation is phenomenal.Are there any service improvements you think could still be made?    问:为什么你想在这里工作?    答:我几年前就错过了你们公司的一次招标,之后我意识到电脑产品变得越来越相近了,且零售价格的竞争愈趋激烈,以致服务成为了一家公司在竞争中脱颖而出的最好的方法。贵公司在所有的竞争者中享有最好的服务记录,而我相信从长远看,它将主宰这个行业。    你的准备和调查研究工作应在这里明显表现出来。给出一到两个你对该公司感兴趣的原因,并表明什么最激发你的兴趣。什么是你可以叙述来表明你个人对该公司的认识的最有说服力的事情呢?它的产品还是它的员工?答案包括公司的信誉、对该工作本身的描述,或者是跻身于该企业的欲望。    Q:Why do you want to work here?     A:I lost a bid several years ago to your company.I realized then that products in the computer industry are becoming increasingly similar.Theyre so similar now,and retail prices are so competitive,that service is the best way for a company to distinguish itself from the competition.This company has the best service record of all its competitors,and I believe it will dominate the business in the long run.     问:公司有什么特别的方面使你最感兴趣?     答:我最感兴趣的是你们公司在拉丁美洲的发展。我父亲是一位军官,所以我们在拉美住了3年。我知道你们刚和那里的两家加工公司合资,接下来几年你们有什么计划呢?    这是可以展示你对该公司的特定知识的另一个机会。如果你做了适当的调查研究,你回答这个提问是绝对没问题的。    Q:What particular aspect of the company interests you most?    A:Iam most interested in your Latin American developments.My father was an army officer,so we lived for three years in Latin America.I know youhave just entered joint ventures with two processing companies there.What are your plans for the next few years?

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第二部分:动机和目的(7~10问)           问:对我们最新的产品和广告你有什么见解?    答:你们的新广告好像是要表明早餐时间是家庭欢聚的时间,带有一定的健康意义。你们这样做是不是要纠正最近有关高脂食物的负面报道,而避免与传媒直接交锋?    你应该对该公司的新产品和广告运作充分熟悉,从而能对之做有见识的、明智的评价。提供具体的建议和肯定的评价。    Q:What do you think of our newest product and ads?     A:It seems that your new ads are trying to show that breakfast time is family time,with a certain wholesomeness.Are you doing this to balance against the recent bad press about highfat foods,without attacking the issue directly?     问:告诉我你认为我们公司在业内有什么突出的优点?   答:以你们的低价策略和总部设在低消费区的运作,即使是在不景气的年份,相对实力和你们最相当的竞争对手而言,你们也还是处于有利地位。    描述你认为公司做得非常好的事情,尤其是相对其竞争力而言。解释经济实力对一个公司来说是何等的重要。   Q:Tell me what you think our distinctive advantage is with in the industry.     A:With your lowcostproducer status and headquarters operation in a low cost area of the country,you seem in a better position to be able to spend aggressively on R&D,even in a down year,compared to your closest rival.    问:作为一家企业,你认为我们哪些领域最易受攻击?    答:你们的现金状况和强大的生产阵容使你们成了一个吸引人的收购目标。这是我惟一最担心的事情。我曾为一家与别的企业合并的机构工作过,但我知道我能安然渡过风暴。    公司与其竞争对手相比做得不够的地方。解释经济实力对于一个公司来说是何等的重要,如果你热衷该企业,那么你对该工作的前景很可能早就胸有成竹了。       Q:Where do you think were the most vulnerable as a business?   A:Your cash position and strong product presence make you an attractive target for a takeover. Thats my only major comcern. Ihave already worked for one organization that merged with another,but I also know I can weather the storm.    问:如果你来经营这家公司,你会有什么不同的做法?    答:我可能会进行调查研究,看是否低价卖掉轻工制造业而开始一个有挑战性的供应商关系项目。有建设性地表明你对该行业有足够的知识,有说服力地回答这个问题。获得这种知识的方法之一是通过与大量的公司内部人员交谈。这就是为什么这个问题能很快把那些“闲逛者”从认真的工作候选人中淘汰出来的原因。你同样可把问题调转,请教招聘者的意见。这样你可能会学到有价值的东西。    Q:What would you do differently if you ran the company?     A:I might investigate whether to sell off the lightmanufacturing businesses and start an aggressive supplierrelations program.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第二部分:动机和目的(11~12问)         问:你在应聘别的公司吗?应聘什么职位?    答:实际上我铁心要找一份餐馆经理的职位,所以我只是应聘餐馆管理培训项目。我最近面试过几家大型国有快餐连锁店,如SUPER BURGER和CLACKEYS CHICKEN。    通常情况下,应聘者会通过说出一些与本行业无关的大公司及一些完全不同类别的工作名称来,给面试官留下印象。大错特错!面试官想听到的是你在面试的是同行业里同类公司(诸如他们的竞争者)的同类工作。这就证明你肯定是在找你兴趣范围里的工作,因此聘用你的风险会比较低。    Q:What other firms are you interviewing with,and for whatpositions?    A:Actually,Ive definitely decided to pursue a career as a restaurant manager,so Iam applying only for restaurant managementtraining programs. Ive recently had interviews with several other large national fastfood chains,such as Super Burger and Clackey’s Chicken.    问:你认为你的资深能力完全超出这份工作所需的能力吗?    答:不是。我的经验和资历只能是使我做得更好,并且,在我看来,我的设计技能有助于我多卖一些书。我的商业经验能助我高效率地管理艺术部门,由此我可为公司省钱。最后,我认为我能够吸引更好的自由职业作家,因为我有很多行业关系。既然公司的投资想获得更高的利润,那么我的资历更有益于公司。再者,我能和我的上司建立长期的合作关系,如果我做得好的话,我期望能扩大我的责任范围以利用我其他方面的技能。    大多数的人都没预料到他们会被问到他们是否有丰富的工作经验。这个问题很容易就给面试人选来个出其不意。准确地说这就是面试官的目的(企图/意向)。这位候选人毫不犹豫地回答了这个问题并对他自己的能力表现得完全自信。   Q o you believe youre overqualified for this position?     A:Not at all.My experience and qualifications make me do my job only better,and in my opinion,my good design skills help to sell more books. My business experience helps me run the art department in a costefficient manner, thus saving the company money.Finally,I think Im able to attract better freelance talent because of all my industry contacts.My qualifications are better for the company,too,since youll be getting a better return for your investment.Again, Im interested in establishing a longterm relationship with my employer,and if I did well,I would expect expanded responsibilities that could make use of even other skills.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第二部分:动机和目的(13~15问)         问:如果我们的竞争对手给你一份工作,你将会怎么做?    答:我会拒绝。我对这个行业里的其他公司不感兴趣,我想在耐克公司工作是因为我曾穿着耐克牌的产品,在多次赛跑中获胜。正因为我对使用耐克牌产品有真实的经历,我认为我有足够的说服力把公司的产品卖给零售商。    面试官试图断定面试者是否真正对该行业和公司感兴趣,或者他是否随便地挑选公司。对比你对该公司及其竞争者的认识,谈及你所接触过的公司产品或接受过的公司服务。从长远看,你认为哪一家经营者是最具生存能力的,为什么?这也同样是你询问面试官的见解的好时机。    Q:What would you do if one of our competitors offered you a position?     A:Id say no.Im not interested in other players in this industry. I want to work for Nike because I won a number of races wearing the Nike brand.Because of my positive experience with Nike,I know Id be convincing selling your product to retailers.    问:为什么你准备辞去现在的工作?    答:我的兴趣在于回到银行业。我能负责很多公司的人力资源的管理工作,但我认为,作为一个贷款人的经验已为我招募新的贷款人纳入培训项目做了特别的准备。     给出2~3个你准备辞去目前这份工作的原因。集中体现你当前工作在发展方面受到的限制或缺少挑战。一定要指出为什么你相信现在这个职位会提供给你挑战的机会和你期望的另一些职责。    Q:Why are you ready to leave your current job?     A:My interest lies in returning to the banking industry.I can work in humanresources management in many environments,but I believe that my experience as a lender prepares me exceptionally well for recruiting new lenders into the training program.       问:是什么促使你想从事这类工作?    答:我读书时是幸运的,我遇到了很优秀的老师,我也想成为那样的老师,他不仅仅是鼓励孩子们如何学习,而且要树立一种能激励别人也想从教的榜样。从长远来看,那是我们在教学舞台上改变我们的教育能力的最好机会。    面试官会想知道你对公司的产品和服务所抱的信心。运用个人的经验来证明你的兴趣和实力。在面试一份你理想的工作时,你的动机就是做你喜欢的事情而获得报酬。面试官会想知道你的兴趣是否和该特定的工作一致。    Q:What motivates you to do this kind of work?    A:Ive been fortunate in my own schooling;I had wonderful teachers.I want to be that same kind of teacher,who not only encourages kids to learn but also sets an example that inspires others to want to teach.In the long run,thatsour bestchance of turning around the quality of education in this state.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第二部分:动机和目的(16~18问)         问:做这份工作,你想要什么样的工资待遇?    答:据你的工作简介,上面提到你们更喜欢一个有工程学博士学位的人,我希望你能考虑我的技能符合你们的最高要求的标准这个事实。所以,我希望的是一份属于这个职位工资范围里最高的工资。你能透露一下你们的工资范围吗?     招聘者想淘汰那些金钱目标不现实的人。这个问题一针见血,它逼你对一个敏感的话题做出反应,假如你提一个太低的工资,你就显得没见识;太高了,那你又把自己的价位定得太高或失去了讨价的机会。最好就是反问招聘者,问他这个职位的工资范围,然后让他对比你的学历程度和这个职位一般的要求作出考虑。    Q:What salary would you expect for this job?     A:Based on your job description,which mentions that you prefer someone with a master’s degree in engineering,I hope you consider the fact that my skills meet your highest standards.Therefore,I’d expect a salary at the high end of your pay range for the position classification.Can you give me some indication of your range?    问:你可以带来什么别的人选不可能提供的新技能或新见解吗?    答:因为我已为这个行业里历史最长的一家公司工作过,我可以帮助公司避免一些我们在建立市场上所犯的错误。我认为保住主要的顾客基础比获取新的客户更为重要。     这个问题是问求职者为这份工作带来意外价值的动力。你是否仔细考虑过这份工作?是否斟酌过当前的工作部门里存在的限制和弱点及你自己独特的能力?假如你和另一位人选势均力敌,不分上下,要是你能证明“我可以提供你所要求的,然后还有别的什么”,那么这份工作就是你的了。    Q:What new skills or ideas do you bring to the job that other candidates arent likely to offer?    A:Because Ive worked with the oldest player in this industry,I can help you avoid some of the mistakes we made in our established markets.I think that retaining your core customer base is more important than securing new accounts right now .     问:前一份工作里,什么是你希望完成但却不能完成的事情?     答:我曾被一笔预算困住,以致不能实施印制广告等市场活动,我想开发互动传媒,因为那些8~25岁的人对以计算机为载体的媒体有兴趣。    回答这个问题应与回答:“为什么你准备辞去目前的工作?”用同一种方法。保持积极的态度谈及过去那份工作中你喜欢的东西和你在该工作上的才能,要避免过多地谈过去那份工作的缺陷。    Q:What would you like to accomplish that you weren’t able to accomplish in your last position?    A:I was hampered by a small budget that limited our marketing efforts to print ads and other traditional resources. I’d like to explore interactive media,because the eighttotwentyfiveyearold category responds to computer based media.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)****** 第二部分:动机和目的(19~20问)         问:在过去短短的几年时间里,你的职业动机是如何变化的?    答:当我开始做销售的时候,我从没意识到假如我离开销售行业会有多大损失。现在,即使我在找一份市场工作,但我还是想找与销售领域密切相关的公司。你们公司能吸引我的原因是你们的账户小组的概念可以使我与顾客的需求保持一致。   叙述你从过去的工作中学会的东西,特别是你的技能和本领有特别明显的表现之处,你目前的动机应该和你面试的这份工作有很大的联系。    Q:How have your career motivations changed over the past few years?     A:When I started in sales,I didnt realize how much I’d miss it if I left.Now I want to stay close to the field organization,even though I’m looking for marketing jobs.Your firm attracts me because the accountteam concept would keep me in tune with customer needs.     问:我为什么要聘用你?     答:我叔叔在这个行业里有过一个小规模的制造公司,尽管他后来卖掉了它,但我在那里工作了5个暑假,做过各种各样的临时工作。因此,我认为我是从最底层做起并了解这个行业的,且你要相信我知道作为一个工厂的经理我该学会一些什么东西。     不要重复你的简历或应聘历史,提供一个或两个例子来说明为什么你要和这家特定的公司进行交谈。什么是你用来证明你的兴趣最有力的例子呢?这个问题通常都保留不问,但它总是在招聘者的脑子里。即使这个问题不问到,你也应该找机会在面试过程中说出来,大约就在你结束谈话的时候。    Q:Why should I hire you?     A:My uncle had a company that was a smallscale manufacturer in the industry,and although he later sold the business.I worked there for five summers doing all sorts of odd jobs.For that reason I believe I know this business from the ground up,and you can be assured that I know what Id be getting into as a plant manager here.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第三部分:技能和经验(1~5问)            问:你的关键技能是什么?    答:作为高级系统分析人员工作6年以后,我拓展了大量的关键技能,包括商务模型、过程重建、软件包评价和在UNIX和C语言环境下的优秀编程技能。我非常高兴这些技能都是你们需要的,你想听一下我具体的工作例子吗?    谈及你的工作技能以及你如何把它们运用于这份工作上。避免陈词滥调或过分笼统,应提供具体的例子,拿你当前在任的工作或以前的工作与正在面试的这份工作作比较。    Q:What are your key skills?    A:After working six years as a senior systems analyst,I’ve developed a number of key skills,including business modeling,process reengineering,software package evaluation,and excellent programming skills in UNIX and Cenvironments.I was very pleased to discover that these are the skills you’re seeking.Do you want to hear about specific examples of my work?    问:你的实力是什么?    答:我的实力是人际关系技巧,我通常都能使别人支持我的观点。对人我有着较好的判断力且对他们的才华和解决问题的能力有较好的直觉。这种技能在我看来和这份工作直接相关。我知道你要求有3年的相关工作经验。虽然我的简历表明我只有两年的工作经验,但这并不代表我只上了两年和本领域相关的夜大,并在某一专门团体里表现得比较积极。我还通过阅读企业贸易新闻来获取知识,我肯定我的综合知识和技术水平与那些有3年实际水平的人相当。眼下我还正在学习时间管理课程,我已看到了这门课程在我目前从事的这份工作中起到的作用。    描述两三项和该工作最相关的技能。避免老生常谈或过分笼统,应提供详细的例子。描述能把这些技能运用于新职位的新方法。假如你不得不谈你缺点的话,那就诚恳一点,但要避免露馅,避免指出那有可能成为你获得这份工作的主要障碍的缺点。例如,指出你仅有他们要求的工作经验是明智的,面试官肯定很重视这些,你还可以解释你是如何够资格去做这份工作的。    Q:What are your strengths?     A:My strengths are interpersonal skills,and I can usually win people over to my point of view.Also,I have good judgment about people and an intuitive sense of their talents and their ability to contribute to a given problem.These skills seem to me directly related to the job.I notice that you require three years work experience for this job.Although my resume shows that Ive only two years experience,it doesn’t show that I took two evening college courses related to my field and have been active in one of the professional societies. I also try to gain knowledge by reading the industry’s trade journals. I’m certain that my combined knowledge and skill level is the equivalent of that of other people who actually do have three years work experience.I’m also currently enrolled in a time management course;I can already see the effects of this course at work on my present job.    问:你的经验如何与这份工作有关呢?     答:在我目前从事的工作里,我最近完成了三项工程再设计项目。我收集了所有需要的市场数据,发展了一项测量水准项目,组成一支队伍去做评价和分析工作。因此,我已经准备好了去解决你这项工作里列出的第一年首要的重新设计项目。在过去的工作里,我是工程设计队和新滑轮引擎仪器检测队的联系人。这些经验有助于我与你们的技术队伍和检测队伍保持密切和谨慎的工作关系,以解决这项工作。    对比你当前从事的工作或以前的工作与这份工作的要求。相似点对于你来说是明显的,但对于招聘者来说却未必。如果需要的话可就这份工作提出问题,使面试官接受你的理论依据。    Q:How is your experience relevant to this job?     A:In my current job I’ve recently completed three reengineering projects.I gathered all the necessary market data,developed a benchmarking program,and put together a team to do the evaluation and analysis.As a result I’m ready to tackle the major reengineering project that youve listed as the priorty of this job during the first year.In my past job I was the liaison between the project engineering group and the instrumentation group in the testing of a new turbo engine.This experience will also help me tackle this job,which involves a close and careful working relationship between your technical group and your field testing group.    问:对于这项工作你认为什么技能是最重要的?    答:评价你们所有新产品的规则和竞争要求的能力是重要的。在我最近的工作里,作为市场策划者和政策调整分析员已获得了大量的经验,我的第一份工作也是一样。    描述你过去的工作经验与这份工作最相关的地方,对比你当前从事的工作或以前的工作与这份工作的要求。    Q:What skills do you think are most critical to this job?   A:The ability to evaluate all of the regulatory and competitive requirements for your new product are critical.I’ve had considerable experience in this area as a strategicmarketing and regulatorypolicy analyst in my most recent job,and also in my first job.   问:你在这份工作里想提高什么技能?    答:我希望提高我的谈判技巧。我在翻译合同和实施合同上都有大量的经验,但对谈判主要合同的实际条件、要价、标准等事项,我的经验有限。我相信这份工作能提供机会让我成为谈判队伍里的一员,使我有机会获得一些必要的技能来领导这个队伍。    叙述你在目前就任的工作中还不能充分施展的几项才能。例如:因为你的上司计划在他的工作岗位上至少还要干5年,所以你负责管理整个部门的机会就可能受到妨碍。    Q:What skills would you like to develop in this job?     A:I’d like to develop my negotiating skills.I’ve had considerable experience interpreting and implementing large contracts,but Ive been limited in negotiating the actual conditions,costs,and standards for a major contract.I believe this job will offer me the opportunity to be a member of a negotiating team and thereby to begin acquiring the skills necessary to lead the team.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第三部分:技能和经验(6~10问         问:假如你不得不留在你目前就任的职位上,你会多花一点时间在什么方面?为什么?     答:如果我还干这份工作,我宁愿获得更多有关劳资谈判的经验,特别是我想帮助谈判劳动合同,解决4级程度冤情,准备提请仲裁。我在人力资源所有其他方面的背景资料都比较牢固,我相信劳动关系经验能使我的技能更丰富完善,以使我将来能有机会上升到部门领导或副经理的位置。     你对你的工作最感兴趣的是什么?叙述大量的任务给了你最大的满足。此外,表明你有兴趣提高工作的等级,处于领导位置上等。    Q:If you had to stay in your current job,what would you spend more time on?Why?     A:If stay in my current job,Id like to gain more experience in labor negotiating.In particular,I’d like to help negotiate labor contracts,resolve grievances at the step4 level,and prepare grievances for arbitration.My background in all other areas of human resources is strong,and I believe labor relations experience will round out my skills so that I can have the opportunity to move up as a department head or a vice president in the future.    问:你如何丰富你目前就任的工作?    答:回想1993年时,我是一家电报和无线电公司的研究助理。正当我们取得飞速发展时,我们的价格分析员为了另一份好工作突然辞职了。在找人填补他位置的过程中,我协助完成了几个主要的政府项目之一。我常加班加点,并且努力学习,并使这个项目获得肯定。我因此而受到赞扬,并被告知我将纳入下次举办的价格小组。    展示一项能不断地为你的工作增值的能力。有什么新的机会能挑战你的技能和智力?面试官想确信你不会对你的工作感到厌倦或对之不抱幻想。    Q:How could you enrich your current job?     A:When I was a research assistant for the cable and wireless company back in ninetythree,at a time when we were experiencing rapid growth,our pricing analyst abruptly resigned for a better job.During the search to fill his position,I volunteered to help out with one of the major government projects.I worked considerable overtime,studied on my own,and helped bring the project to conclusion.I was commended for my effort and was told Id be in line for the next opening in the pricing group.     问:你对你的成功如何解释?    答:我从来都不假定我的顾客满意我们的产品,所以我总是尽力跟踪每一位顾客。    顾客对我们产品的质量和性能提供了很好的见解,顾客们同样也很赏识这种追踪调查,特别是有些事情处理不当的时候,你还有机会及时纠正。另外,我能传递信息给我们的设计和生产单位去帮它们改善工序和提高产量。     说话要坦率但不能自大。提起一些别人对你工作能力或才华的评价。这个问题与“什么使你与众不同?”问法很相似。  Q:How do you explain your job successes?    A:I never assume our customers are satisfied with our product, so I do my best to follow up with every customer.This feedback has provided valuable insight into the quality and characteristics of our products.The customer,as well,always appreciates this followup,especially when something hasn’t gone right and you still have the opportunity to correct it on a timely basis.In addition,Im able to pass on information to our design and production units to help improve both process and product.    问:和同领域里背景相似的人比较,你如何评价自己?    答:在全国所有的销售员队伍里我一直排在前10%。我为一家国有新闻刊物推销广告版面,我的顾客代表了全美国的主要大型广告代理。我总是喜欢把产品卖给广告代理执行部门的这种挑战,因为它们总是定一个高的标准,并且真正了解我们的产品。这最充分地显示了我爱竞争的天性。我在我的出版公司和行业里一直都是名列前茅的。    诚恳而自信,但不要骄傲自大。为你的回答提供清楚、有说服力的理由。如果你在全国销售领域里排在前10%,那么这是提出来的好时机!    Q:Compared to others with a similar background in your field,how would you rate yourself?     A:Ive been consistently ranked in the top 10 percent nationally for all salespeople in my field.I sell advertising space for a national news publication.My clients are primarily large and agencies that represent corporate in America.I’ve always enjoyed the challenge of selling to advertisingagency executives because they always set high standards and really know our product well.This brings out the very best in my competitive nature,and I’m consistently at the top,both within my publishing company and within the industry.    问:你的写作能力有多强?    答:在我获得了工商管理硕士之后,我就真正集中精力进一步提高我的写作技巧。我参加过一个企业家培训班,其主要任务是拓展、拟写和不断改写一个非常复杂的商业计划。    一个极好的回答,准备一个商业计划或类似的东西展示给招聘者看。在面试后把这份商业计划留下给招聘者。招聘者可能正在寻找一个有写作能力的人选,特别是需要大量写作的工种,如财政分析者或撰稿人。    Q:How good are your writing abilities?     A:I really concentrated on further developing my writing skills while I got my MBA.I took an entrepreneurial class in which the chief assignment was developing,writing,and continually rewriting a very involved business plan.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第三部分:技能和经验(11~12问           问:你认为一个助理编辑的广泛职责是什么?    答:我肯定不同的公司有不同的责任要求,但最基本的是,一个助理编辑要会打字、文件归档和一般的行政工作。也许还要阅读书籍和写书评,写退稿信,与作者进行一些简单的书信交流,还有协助编辑处理需要完成的工作。    面试官可能会以这种或者那种形式问你这个问题。这个问题与“在你以前的那份工作中,你的愿望与现实有什么相异之处?”那个问题很相似,但更巧妙一点。虽然从根本上说,这两个问题都是在确定同一样东西,但是这种提问形式更巧妙一点。许多首次应聘者对他们的公司抱有幻想,而且对于从事平凡的抄写员的工作感到意外与不快。雇主想确信你对该工作抱有现实的态度,还有你会愉快地在那个职位上工作好几年。    Q:What would you say are the broad responsibilities of an editorial assistant?     A:Though Im sure it varies from company to company, I think it would be safe to say that being an editorial assistant involves a lot of typing, filing, and general administrative work. I would probably be expected to read and evaluate book proposals, write manuscript rejection letters, have some limited correspondence with authors, and generally assist the editor in whatever needed to be done.    问:你熟知什么电脑系统和软件?    答:我用过装有办公软件的个人电脑,软件包括WORD、WORDPERFECT、LOTUS 123和EXCEL。同样我也有使用MACINTOSH系统的经验。通过对电脑网络的研究,我已对局域网熟悉起来。我们使用某公司的电脑系统和软件,它们就培训我们如何排解一些基本的故障问题。    在今天的商业环境里,电脑操作能力是必需的。WORD文字处理程序和EXCEL电子制表经验是必要的,熟悉数据库的操作或制图程序也一样有用。大多数行业使用PC机,但很多创新型领域,如出版业和广告业就使用MACINTOSH。假如你正在面试这个领域里的一家公司,你会发现熟悉MACS的好处。    Q:What computer systems and software do you know?    A:Ive used PCs with general office software such as Microsoft Word for Windows,WordPerfect,Lotus123,and Excel.I have some experience with Macintosh systems as well. And through my search for a computer network,I’ve gained some familiarity with local networks;the computer company we used trained me on basic troubleshooting issues.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第四部分:努力与职业道德(1~5问         问:举出一个例子说明你是如何不顾困难把一个项目坚持到底的。    答:实际上我已逐渐退出某个账目,但作为一个顾问仍保持着对其跟踪服务,因为那个顾客威胁说要是他不跟我交易,他就撤销账户。3个多月来,我一边做补偿调整工作,一边逐渐减少出面次数,这样就使那顾客觉得愉快多了。    示范你是如何收集资料和预见并解决困难的。你的回答应集中在如何解决困难和执行方案上,而不是集中在困难的本身。    Q:Give an example of how you saw a project through,despite obstacles.    A: I actually rotated off an account but kept my hand in it as an adviser, because the client had threatened to pull the account if he wasnt dealing with me.Over three months I was able to make the client more comfortable with my replacement while I slowly decreased my presence.    问:告诉我你做决策的一个例子。    答:我曾努力把我们的生产系统转变为专用路线。最大的问题就是说服厂里的工人,因为他们要学会用不同的方法来做这工作,但这个策略是可行的。我向他们保证在几个月内这份工作就会变得很容易了,那时我们每个职员每周能节省4个工作时,     我还说服了管理部门用一半储蓄去提高利润分红,这样做也赢得了员工们对我的支持。    描述你坚持达到目标的一个事例。个人目标(例如:一个可以反应你发展一项新技能的兴趣的个人目标)在这里会更适合。说明你怎样收集资料、预见困难和对付压力的。    Q:Share an example of your determination.     A:I led an effort to change our production system over to dedicated lines.The biggest problem was convincing the factory workers that this strategy made sense,even though theyd have to learn to do their jobs differently.     I assured them that within a few months their jobs would be easier,and we’d save about four manhours per employee per week.I convinced management to increase the profit sharing account using half of those savings,which also helped get the employees on my side.     问:让我听一下你勤奋或有恒心的实例。    答:上次在我们系统安装的过程中,顾客改变了要求。在新的花费由顾客负责的条件下,我的同事同意了顾客的要求,决定按时完成工作。虽然知道这份工作要3个月时间才能完成,但我们每周花70~80个小时,最后我们完成了。    描述你自己的职业个性,包括有毅力、勤奋刻苦和有责任感。说明你如何收集资料、运用时间管理技巧或有超前意识。举出具体例子。    Q:Share an example of your diligence or perseverance.     A:About halfway through our last system installation,the client changed her requirements.Our partner agreed that,at the new costs the client would incur,we could still meet the original completion date.It took about seventy to eighty hours a week for us to get the job done,but we did it,knowing that it would be over within three months.    问:描述你解决棘手的问题或是谁都不愿意接受的任务的情况。    答:我必须决定在我的部门里要取消哪项开支才可以使花费降低大概5%。     我尽可能地保持客观。最后结果是通过减少每个科组领导的旅游开支,让他们负担所要减少的经费的25%,这是我们销售分部的一大笔经费。在可能的时候减少出差,并通过买打折机票而实现大部分的节约。    描述你曾愿意甚至是自愿去解决的一个曾被尝试但未能解决的问题。或者描述你完成的即使在短期内不甚受欢迎,可对公司的长远利益有重要作用的事情。例如,你的回答或许应包括对待一个难对付的员工或改进工序计划。    Q escribe a time when you tackled a tough or unpopular assignment.    A:I had to determine which budgets would be cut within my division to yield an overall 5 percent cost reduction.I tried to remain objective and keep the personalities of department heads out of the decision.Ultimately,I ended up getting each department head to commit to a 25 percent reduction through frugal travel expense planning,which was an enormous part of our sales division’s costs.We accomplished most of the savings by combining trips and by securing two week advance airline reservations whenever possible.    问:你现任的老板会不会把你看做是一个有超前意识的员工?     答:绝对会。实际上,在我年度工作评语里她说我是她员工队伍中最可靠和适应能力最强的人。我认为主要归因于我善于应变和超越别人的能力。您想听一个例子吗?    随时准备提供一个你毅然坚持到底并获得重大成果的重要项目。说明你在解决一个棘手问题时的可靠性和自觉性。假如你描述你“长时间工作”,则要保证说明你这个时间是高效的,而不是低效率的。    Q:Would your current boss describe you as the kind of employee who goes the extra mile?     A:Absolutely.In fact,on my annual evaluations she writes that I’m the most dependable and flexible person on her staff.I think this is mostly because of my ability to juggle and prioritize.Would you like an example?

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第四部分:努力与职业道德(11~15问)         问:如果事情不按你所计划的发展,你又如何重新部署呢?    答:我开始想像有可能出现的最坏结果,然后找出能避免那糟糕结果出现的预防措施。这样做之后,我通常都能取得和原定目标不相上下的结果。我前面叙述的那个培训例子就是证明。     描述曾经出现的困难迫使你改变原来的计划,但你还是达到了预期的目的。你是否得到别人的协助支持才能实现这个目标的?吃一堑,长一智,你以后又是如何预见困难的呢?    Q:How do you regroup when things haven’t gone as planned?     A:I start by trying to imagine the worst possible outcome;then I back up and identify precautions I can take to avoid that scenario.In this way I usually end up with a result close to the original goal.The training example I described earlier is proof of that skill.   问:在你目前的工作中,你是如何对工作任务的轻重缓急排序并用什么措施来处理的?    答:我的办法就是每天一大早就首先处理两大客户的事务。这样,如果有什么问题出现的话,即使最挑剔的顾客也被照顾得很好。说明你是如何收集资料、如何预见困难和如何应付压力的。叙述一下你的一些个人工作习惯,这些习惯能使你按轻重缓急的次序去安排工作且又能避免管理过细或运作停滞。几年来,有什么方法使得你能越来越好地把握时间?    Q:How have you prioritized or juggled your workload in your current job?     A:I juggle by working only on my two major accounts early in the day.That way,if interruptions occur,my most critical customers are taken care of.    问:说说在最近的一份工作里,你是怎样改进职业技能的。    答:最令我骄傲的是我对数据库技术的应用。例如,在我们的邮寄服务里,过去对邮件进行人工分类需花费几天的时间,现在通过快速的特征搜索法只需五分钟就完成了。     描述一下为了提高工作效率而提高了工作技能。一些典型的例子有可能包括:学会一个新软件的应用、参与专业研讨会或者参加成年人学习班。  Q escribe a professional skill youve developed in your most recent job.     A:I’m most proud of my new skills in applying database technology,for example,in our mailing services.What used to take us days of manual sorting now takes five minutes through a quicksearch feature.     问:为什么服务是一个如此重要的问题?     答:服务是令消费者满意的重要因素。它和成本一样重要甚至比成本更重要。如果顾客得不到他所期望的或更好的服务,他就不会是你公司的回头客了。此外,这个顾客在你的公司的体验会影响市场上大批顾客对你公司的看法。     人们肯定会相互交流信息。这不仅影响效益,也影响将来的销售。在很多场合,服务能成为一个公司有别于其竞争者的原因之一。信誉差的服务会使一个公司在市场上的地位大打折扣。    面试官想断定这个人选是否懂得对顾客的服务能在市场上树立积极形象的重要性,以及顾客服务质量对新销售业务的影响。出色的顾客服务能极大地帮助建立长期客户关系及促进业务的运转,这是盈利公司的生命线。公司的客户关系越长久,公司的盈利可能性就越大。     Q:Why is service such an important issue?    A:Service is a major contributor to customer satisfaction.Just as important as,or maybe even more important than,cost.If a customer isnt receiving a level of service that meets or exceeds his or her expectations,that customer wouldn’t be a customer for very long.In addition,that customers experience with your company may affect how potential customers in the marketplace view your company.People do talk and share information.This may affect not only profits but future sales as well.In many instances service may be the one thing that distinguishes a company from the competition.A bad reputation for service may compromise a companys position in the marketplace.     问:告诉我某次你遇上一个怒气冲冲的客人的情形。你是怎样处理这种尴尬场面的?     答:我在电话公司的顾客服务部时经常会接触到一些怒气冲冲的顾客。发生这种事情时,我尽可能心平气和地与顾客交流,目的是为了让顾客以公事公办的态度来处理事情,且重点是解决问题,大多数时候我能处理好问题,使顾客满意。不过我印象特别深的是一次顾客在电话里用脏话骂人,我尽力保持平静且不让我个人的感受融入这种情景,我不理会那些粗言秽语,我只是对之作了一些记录,继续尽力地帮助他。可他仍是骂个不停,所以,我礼貌地叫他稍后再打电话来找我们的经理。因为在那种情况下,我知道我是没办法解决这个问题了。     在许多情况下,当别人发脾气或心烦意乱时,你如何反应是很重要的,特别是在服务业里你的反应尤为重要。面试官在寻找能证明你有能力从事大量接触公众的工作的证据。举出一次你遇上的麻烦,而你又是如何解决问题的例子。你回答时应举例说明你的成熟态度、你的交际能力和洞察别人的需要和感受的能力。    Q:Tell me about a time when you had to deal with an irate customer.How did you handle the situation?     A:My customer service position at the telephone company involved dealing occasionally with irate customers.When that happened,Id try to talk in a calm,even voice,in order to get the person to respond in a businesslike manner and focus on trying to resolve the situation.Most times I was able to rectify the problem and pacify the customer,but I remember one incident in particular in which the caller became verbally abusive.I tried to remain calm and professional and not to let my personal feelings enter into the situation. I didn’t respond to the abuse,I just made a note of it and continued to help the customer as best I could.When the abuse persisted,however,I politely asked him to call back and ask for my manager,because at that point I knew I couldn’t resolve the problem.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第四部分:努力与职业道德(16~22问)              问:你的私人生活是否存在对你的职业造成影响的问题?    答:我总是很注意把自己的私人生活与职业生活分开。我认为在给病人治病时,重要的是保持客观。一个临床医生应该能够控制自己的感情而不带偏见地给病人看病。假如你把个人的问题或感受发泄到病人的身上,那只能对病人造成伤害。     这个问题对于在医疗服务领域工作的人尤为重要。面试官想知道作为一个独立个体,你是如何完善你的人格的。假如你有不能克服的个人问题,这些问题就会影响你和你病人的关系,也有可能影响你对病人的诊断,同时影响你的治疗方案和治疗建议。使面试官深信你能把私人的感受和职业行为分开来。例如,假如你不能积极处理好危急关头的事情,你就不可能真正帮助你的病人面对创伤问题,因为那会引发你太多个人的强烈情绪。    Q:Are there any issues from your personal life that might potentially have an impact on your professional career?    A:Im always careful to separate my personal life from my professional life.I believe it’s important to remain objective when treating patient s.A therapist should always be able to take an emotional step back in order to make an unbiased assessment of a patient.It only hurts the patient when you try to project your own issues and feelings onto that patient.    问:什么时候你的交往能力受到了考验?    答:一次一个顾客要求退还那件她明显已穿过的晚装的钱。她抱怨说衣服干洗后变了另一种颜色,而洗衣服的人告诉她是布料不好。虽然我认为她是不诚实的,但我马上就退还她的钱。我认为不让别的顾客听到她的话而怀疑我们的高质量产品更为重要。叙述你客观地解决和顾客或伙伴的一个矛盾的实例。你是怎样表现你的同情心及如何建立和谐气氛的?    Q:When have your skills in diplomacy been put to the test?     A:A customer came in once and demanded money back for an evening dress that had apparently been worn.She claimed it was a different color after dry cleaning and that the cleaner said the fabric was faulty.I quickly told her wed happily return her money,even though I didnt think she was being honest.I decided it was more important to keep other customers from hearing her and maybe doubting our high quality merchandise.    问:告诉我某次你不得不延长工作期限的情形。    答:一次工作已经进行两周了,可是在工作进行当中,很明显地顾客又要求我们多加几项特性。我重新和顾客商谈,记下他的目的和要求,给他一张像菜单一样的价格表,那上面他可以有更多的选择,但必须付更多的钱和等待更长的时间。他选择了一个他认为改变要作出3个星期相应调整的中间档次。     为了使一项工程的全部目标圆满地实现,描述一下你的责任感和自觉性。假如你不调整工作期限的话,将会使什么目标大打折扣?   Q:Tell me about a time you had to extend a deadline.     A:Two weeks into a job,it was clear that our client expected us to add more feat ures as we went along.I renegotiated with the client,outlined his goals,and showed him a price structure similar to a menu,from which he could choose more features at a higher cost and in a longer time frame.He opted for something in the middle that he understood would cause a three week adjustment to the schedule.       问:你想努力提高或改变什么方面的个人技巧或工作习惯呢?    答:我必须学会拒绝。我过去常爱帮助别人,甚至到了别人滥用我的好意的地步。现在我向能有回报的人提供帮助。总的来说,交换是比较公平的。随着时间的推移,我们办公室人员的合作也大大提高了。    这个问题与“叙述你在最近的工作上是如何改进职业技能”相似。可是,在这里你很可能想谈及从最早的工作或在相对较久远的时间里,你技能的发展,但要使面试官相信这种特殊的工作习惯不再是一种工作阻碍了。    Q:What personal skill or work habit have you struggled to improve?     A:I had to learn to say no.I used to be helpful to the point that other staff abused my goodwill.Now I offer to help by countering with something I’d like help on in return.On balance I beileve the tradeoff is more equitable,and cooperati on in our office has improved over time.     问:你在桌上放什么书?     答:我放一本好的字典在桌上,我也会放一本strunk and white,这是一本好的参考书,能查找高中或大学里学过但又忘掉的语法知识,或者在遇到特别困难的情形也可使用。     招聘者可能有兴趣判定你对你的职业有多重视。一本好字典和好的参考书对于一个从事写作的人来说是手头必备书,你可能也会把喜爱的小说放到桌上。   Q:What books do you keep on your desk?     A:I keep a good dictionary on my desk.I also keep Strunk and White,which is a good reference for looking up all the grammar rules that you learned in high school and college but forgot,or for particularly difficult situations.       问:你愿意到另外一个城市定居吗?     答:我宁愿留在这里,不过可能的话我会考虑一下。尽管在某些初次面试中,你也许会被问到许多像这种能代表你利益的问题。尽管这样的问题对一个初次面试的人来说不公平,回答不好的话,你也许什么都得不到,甚至还会失去所有的东西。假如你在初次面试时被突然地问到这样的问题,只需说些如“当然有可能”或者“我愿意考虑一下”之类的话。     后来,如果你得到了这份工作,你会知道具体的工作条件,然后决定你是否愿意接受这个职位。记住,在提供工作阶段,你有大部分的谈判权利,而且雇主也许会很愿意为你提供你所需要的东西。如果那些不成问题,你也许会想说明一下,经过重新考虑,你已决定了不迁往别处,但是你想让雇主知道可以考虑把你安排在其他的在将来开放的职位上。    Q:Would you be willing to relocate to another city?     A:Id prefer to be based here, but it’s certainly apossibility Id be willing to consider.     问:经常需要出差的工作适合你的生活方式吗?     答:对我或我的家庭来说,这种经常需要出差的顾问工作是完全没有问题的。我的妻子是航班上的乘务员,我们俩都无法过朝九晚五的生活。     Q oes the frequent travel required for this work fit into your lifestyle?    A:The frequent travel in this consulting positionis no problem for me or my family. My wife is an airline flight attendant, so neither of us follows the typical ninetofive routine.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第五部分:创造和领导能力(1~6问)         问:你的脑袋是什么颜色的?    答:我的脑袋是红色的,因为我总是充满激情,我时刻都在为新的计划和主意而燃烧。     小心你随时都会被问到一些滑稽的问题。面试官的目的不是想难倒你,而是发现这一刻你会作出什么反应。当问一些标准的问题时,因为人们准备过了,面试官就很难去真正了解一个人。例如,一个广告业招聘者,就会尽可能避免这种情况。回答这种问题不存在对或错。实际上,招聘者不会真正在乎你的回答。他只是不想听到如:“我不知道,我想它是蓝色的,因我是这样想像的”这样的回答,关键是要看你是否有创意和如何思考,一定要解释你为什么这样回答。    Q:What color is your brain?     A:My brain is red because Im always hot.Im always on fire with new plans and ideas.    问:假如你一进电梯,就发现电梯里的人都面向电梯壁,你会怎么做?    答:我想我会向前看并大声说:“你们知道,向前看要舒服得多。”像广告和制图这种创意性领域里的面试是不同于别的工作面试的。广告业招聘者会采用不同的面试形式和步骤,通常是引导一种行为式的面试。招聘者问这类问题,是要发掘在特别真实的生活环境中你的行为是什么样的。    Q:If you got on an elevator where everyone was facing the back,what would you do?     A:I think Id face the front anyway and say aloud,“It’s really much more comfortable facing forward,you know.”    问:考虑一下以下的情景:一天晚上,你工作到很晚,是留在办公室最后的一个人。你接到一个找管理人员的紧急电话,是销售代表打来的,现在他正在会见一个潜在的客户。他要对一个问题作出答复,否则的话,明天就太晚了。你能回答这个问题,但这超出了你应有的职权范围。    这种情况下你会作出什么反应?    答:我会收集所有有关的资料、文件证明,然后回答他这个问题。第二天早上我会给管理人员留张纸条,告诉他这件事的详情,说明我所作的决定和解释我的思考过程。这个回答显示出求职者对他自己的能力充满信心,而且他在处理紧急事件的时候是靠得住的。同样,你的回答应表明,在棘手的情况下,你绝不胆怯做一名决策者,即使这种情况下的决定超出你的职权范围。    Q:Consider the following scenario:Youre working late one evening and are the last person in the office.You answer an urgent telephone call to your supervisor from a sales rep who’s currently meeting with a potential client.The sales rep needs an answer to a question to close the sale.Tomorrow will be too late.You have the expertise to answer the question,but it’s beyond your normal level of authority.How would you respond?     A:I’d get all the pertinent information,taking welldocumented notes.I’d then answer the question based on my knowledge and the information provided.I’d leave my supervisor a note and fill him or her in on the details then next morning.I’d be sure to explain my decision,as well as the thought process behind it.    问:你认为那些生产好产品的公司为什么会失败?     答:参与产品设计或生产的人员必须对产品完全了解和充满信心,并能定期使用它。只有这样他们才能对产品进行不断的改进,满足顾客的需要。任何产品都必须不断改进,从而满足顾客日益变化的需求。只有让员工都参与产品的生产并对之保持热情,才能使改进成为可能。    这是个关系到求职者作为领导者是否有远见的问题。假如你被问到这样的问题,你最好谈及一项产品或想法失败的具体例子,而失败是由于员工或其他顾客缺乏热情。你不要过分地吹毛求疵,应谈及你采取了什么与众不同的措施。    Q:Why do you think that some companies with good products fail?   A:Employees who are involved in the design and/or manufacture of a product must totally understand and believe in the product nd use it on a regular basis.Only in this way can they continually modify and improve it to the customer’s satisfaction.Any roduct must be constantly finetuned to meet the changing needs and demands of the consumer.Only by getting the employees nvolved with the product and excited about it can this improvement occur.    问:你的应变能力如何?    答:从前,在我们新产品投产时,都是我们的总工程师发布一则关于新产品优良性能的评论。但是当我负责一项新产品的投产时,我决定让我们3个最大的客户录制一盘宣传我们新产品的录像带,用于我们的市场推销活动。这种做法大大提高了我们的信誉,而且销售量超过了6个月的销售定额。现在我们通常都采用这种方式来推出我们的产品。    这是个考察求职者的创造力和主动性的问题。举一个你如何改变计划或方向并且取得同样或更好效果的例子。你要侧重谈你怎样获得至关重要的信息或者是你如何改变个人作风获得与别人合作的机会。    Q:How resourceful are you?     A:At one time,for all of our new product launches,our chief engineer would release a press statement about its virtues.But when I was given responsibility for a new launch,I decided to get three of our largest customers to videotape an endorsement or use in our marketing campaign.The result was a far higher level of credibility,and we exceeded our sixmonth sales quota.We now use personal endorsements routinely when we launch our products.    问:向我证明你的说服能力。    答:在我做暑期实习生期间,我被派去对一主要公共设施的所有通讯费用基准进行调查研究。我必须取得属于几个不同部门的员工的一致意见。遗憾的是,因我是实习生,被拒绝合作。我不得不和每个员工单独会面,并说服他们,我现在所做的一切最终都是有益于他自己的部门及整个公司。经过一个月的努力,我终于说服了他们,计划得以圆满地实施,最后拿到了因努力而挣得的奖金。    这是个考查领导能力的问题,不过尽可能别用你被指定为领导者的例子。可能的话,描述你没有真正职权的一次经历,但你运用你的说服能力获得人们对你的支持。描绘你努力的目标和你的努力的结果。大家为什么会信任你?    Q:Give me proof of your persuasiveness.     A uring my summer internship I was assigned the task of conducting a benchmarking study for all the communicationexpenditures for a major utility.I had to get the consensus of employees in several different departments.Unfortunately,they resented the fact that I was just a summer intern,and they refused to cooperate. I had to schedule individual meetings with every employee and persuade each one that what I was doing would be ultimately beneficial to his or her own department and to the company.After a frustrating month I finally got everyone’s cooperation,the project went flawlessly,and in the end I received a bonus for my efforts.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******第五部分:创造和领导能力(7~12问)         问:你的上司对你的主动性会作出什么评价?     答:做任何工作我通常都能找到工作中低效的原因,我总是首先为改进而提出解决方法。最初的几个月,向上司提出改进意见时,他有点惊讶和紧张,最后,他接受了我有好主意这个事实,并且鼓励我把最好的构思详细地写进每个月的计划里,以便他能给我提供资料改进那些正规管理基础上的解决方案。我的首份任务就是改进我们其中一个制造厂的存货控制。因为已有的存货和记录数目不相符,于是我制定了一个全新的订购存货制度,并用其数据来追溯存货的来历。例如,什么时候用的、怎样用的,我的建议也做必要的调整。第一年,我把我们非得承担的存货总值降低了23%。结果是,我的上司把我看成了一个常起带头作用的人。    描述一个你自愿去继续解决一个存在问题或避免一个潜在问题的项目。你是如何用你的见解主动地博取你上司的好感的?侧重在这个构思的创新性、你的途径以及你所取得的成效上。    Q:What would your last supervisor say about your initiative?     A:In any job I hold I can usually find inefficiencies in a process,and I always try to take some initiative to come up with a solution for improvement.My last supervisor was a little surprised and flustered the first few months when I was constantly coming to him with my ideas for improvements.He finally accepted the fact that I had some good ideas and encouraged me to write up in a proposal every month my one best idea so that he could get me the resources to tackle the solution on a formal basis.My first big project had to do with improving the inventory control in one of our manufacturing shops.Because the records for inventory receivable were inconsistent,I set up an entirely new inventoryorder system and used that data to trace the history of the inventory,for example,when it was used,how it was used,and my recommendations for necessary replacement.I reduced the total value of the inventory we had to carry by 23 percent the first year.As a result,my supervisor would always use me as an example of someone who’s constantly taking the initiative.    问:描述一下在你的工作经历中,当现有的工序不管用时,你对此怎么做。    答:我工作过的电信公司的入户订单系统简直混乱不堪,定单不能及时地处理。我搞了一份工作流程表来表明这是影响生产效率的障碍,然后说服我的老板,应当花10万美元建立一个全新的系统。他勉强同意了,但要求我这个新系统最好要能省钱。一年之后,这项计划给投资带来了两倍的收益。    面试官想知道这位求职者起什么样的带头作用,采取什么创新方法改变一种错误的工序。证明你可以创造性地解决问题并且能对付计划行不通的困境。你是否达到了你要的效果?    Q escribe a time in your work experience when theexisting process didn’t work,and what you did about it.     A:The orderentry system at the telecommunications company where I worked was a mess.Orders weren’t being processed properlyor in a timely manner.I did a work flow analysis to identify the bottlenecks,and then I convinced my boss that we needed to spend one hundred thousand dollars on a totally new systemHe reluctantly agreed,but with the caveat that“This had better save us money.”After one year,the project had paid for the investment twofold.    问:描述一次你不得不改变领导风格。     答:通常我是那种很有远见而且喜欢授权给下属的领导,但是我希望我下达的命令能立刻执行。当我被派去负责一项扩大产品出口的任务时,9个人来协助我一起工作,接着我开始授权。我很快意识到,尽管这群员工有很好的国际背景,但他们对我计划的反应却不太令人满意。实际上,他们想参与计划的设计。我同意花半天的时间与他们谈论,然后我意识到他们也有很好的点子。使计划进展的惟一方法是鼓励工作组的全体人员为我们的出口问题提供解决方案。我想这些人会一致认为,在必要的时候,我能灵活地、乐意地去改变我的领导风格。    你回答这个问题时应强调你能让不同的人都感到称心,所以能产生较好的工作关系。叙述要具体,你如何主动改善不理想的情况?     其他参与者对你会有什么评价?    Q escribe a time you had to alter your leadership style.     A:I’m normally a strong leader who has good vision and enjoys delegating,but I expect my orders to be carried out promptly.When I was assigned a project to increase our product exports and was given a committee of nine people to work with,I immediately assumed I had the best plan and began my normal routine of delegating.I quickly realized,though,that this group of employees,with international backgrounds,wasnt responding well.In fact,they asked to have input into my plan.I agreed to spend half a day talking with them,and then I realized that they,too,had good ideas.The only way to move ahead on the project was to encourage the entire group to offer solutions to our export problem.I think these people would agree that I’mflexible and willing to modify my leadership style when the need arises.     问:以前的同事或部属如何描述你的领导风格?     答:我的同事可能会说我的领导风格是少说多干有魄力的。决策时我不会小题大做,在决策过程和执行计划的行动中,我设法让每个人都参与。我的同事确实相信我给整个集体带来了积极的干劲并且启发了别人。     面试官正设法断定当应聘者的证明人或其同事接到电话时会对应聘者作出什么评价。实事求是地回答,不要过分渲染或过分谦虚。坦白地描述你的领导风格,举些反映你个人工作方法的具体例子。以前的同事总的来说是否积极地评价你对部门的贡献?     Q:How would a former colleague or subordinate describe your leadership style?     A:My colleagues would probably say that my leadership style is the strong,silent type.I dont make a big deal about being in charge or making decisions.I try to involve everyone around me in the decisionmaking process and in carrying out a plan of action.My colleagues truly believe that I bring a lot of positive energy to our group and that I help motivate others.    问:描述你作为领导最称心如意的情景。     答:我的一项才能是解决复杂的问题,并且使问题的难度降到最低,我也擅长教导别人。因此是不管什么时候遇上复杂难题,别人总是设法让我找出解决办法,然后教他们如何去继续。所以我发现在这种情况下,我是有影响力的领导人。但在高级行政管理部门,我不是一个特别有影响力的领导。我的爱好是处理、解决一些实际情况和数据。当有其他问题,如政治上的或感情上的因素要考虑时,通常我宁愿别人带头,而我决心做个好队员。除此以外,所有其他情形下我都以一个正常领导者的身份出现。    描述你作为一名富有创造力的领导,你所有的经历和人们对你的信任的一些情景。在这些情景中人们为什么倾向于听从你的领导?这是应得权力的问题,而不是完全权力的问题。相反地,假如你需要讲述你是个能提供帮助的人而不是领导的情形时,你能确认这种问题,尽管你不太注意继续做下去,或者你觉得自己太固执己见了或偏向于公平地管理集体。之后用你已经把领导人这个角色扮演得很好的事例作结束。     Q escribe the situations in which youre most comfortable as a leader.    A:One of my talents is to take complex issues or problems and break them down into the simplest parts.I’m also good at teaching other people.As a result,whenever I’m faced with a complex problem,other people tend to let me find a solution and instruct them on how to proceed.As a result,I’ve found that I’m an effective leader in this kind of situation.I’m not a particularly effective leader,though,in a highly charged poltical environment.My perference is to deal with facts and data.When there are other issues like political or emotional factors to consider,I often prefer that someone else take the lead,and I simply resolve to be a good team player.In all other situations I normally surface as a leader.     问:描述一下你与地位较高的人及地位较低的人一起工作的融洽程度?    答:每天两次送邮件的那个邮差已经成了我的好朋友。我曾经邀请他到家里与我的家人见面,而且在周末我们经常一起参加棒球比赛。我与总经理的关系也很好,我俩有共同的兴趣,包括航海和在冬天猎鹿。    这里要说得具体,告诉面试官你已经形成了一种能和各种各样的人一起工作的风格。    Q escribe your comfort level working with people ofhigher rank and people of lower rank.     A:The person that delivers our mail twice a day has become a good friend.Ive invited him to my house to meet my family,and we often go to baseball games together on the weekends.I can also relate well to my general manager.We both have common interests,which include sailing and elk hunting in winter.

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Frisch weht der Wind,Der Heimat zu,Mein Irish Kind,Wo weilest du?回复: ******面试中可能用到的英语对话(全)******面试遭刁难的十大应对技巧 The interview is undoubtedly the most important part of your job search. Your network and your resume may help you get your foot in the door, but you've got to ace the interview to get the job. What happens, though, if your interviewer is -- gulp! -- mean or abrasive?  面试无疑是找工作中最重要的部分。网络和简历是工作的敲门砖,但是要得到这份工作,你还需要在面试中表现出色。但是如果面试官很刁难怎么办呢?  Read on for advice from job-search experts and learn how to save the day -- and when you should walk away。  读读以下专家的意见----怎样转危为安?何时该明智的选择离开?  1. Remain calm. Job-search mentor Roberta Chinsky Matuson of Human Resource Solutions suggests, "Take a moment to compose yourself. Then simply answer the question using a calm tone. Eventually the person will stop being so hostile, particularly if you are responding in a way that is not giving them any fuel for their fire."  保持冷静。人力资源解决方案公司求职顾问Chinsky Matuson说:"先调整一下自己的情绪,然后用冷静的语气简单的回答他的提问。 特别是如果你的回答让面试官无从刁难的话,他最终就不会再对你有敌意了。  2. Watch what you say. "Do not let an interviewer's tone push you over a ledge to potentially say things that you may later regret. Remember that business networks of people are wide and expansive, and your negative response or behavior in an interview could have lasting repercussions in wider circles," says Justin C. Honaman, a strategic business process and technology professional。  注意你说的话。Justin C. Honaman精通业务流程和专业技术,他建议说:"不要因为面试官的语调,而说出一些自己可能会后悔的话。记住,职业人士的社交关系网广泛而富有不断变化的可能性,你在面试中的不良表现可能会在更大的职业圈内给你带来持续的坏影响。"  3. Remain confident. Stephen R. Balzac, president of 7 Steps Ahead, an organizational development firm, says, "The more confident you are, the easier it is to operate on the assumption that you're not dealing with malice. That gives you the room to ask the interviewer if there's something wrong or if this isn't a good time. Frequently, what comes off as hostility is due to something else entirely: The interviewer may be distracted, upset about something else, have a tight deadline, etc. In one case, an interviewer's young son was extremely ill and when offered a chance to reschedule, he jumped at it."  保持自信。Stephen R. Balzac,在一家组织与发展公司的工作。他说:"你越自信的话,将面试官的敌意当着空气处理起来就越简单。这样,你可以心平气和的问面试官是不是哪里出错了,还是现在面试的时机不恰当。面试官的敌意经常可能是一些与面试完全无关的事情造成的:可能他心情很差,为什么事情而难受,或者工作交期催得很急等等。比如有一次,一位面试官的儿子得了重病,如果你和他重新约下一次面试的话,他会马上同意的。"  4. Get to know your interviewer. "If a vein is popping out of your potential new employer's head, ask questions directly related to the interviewer, such as, 'How long have you been with the company? What role did you have when you started? Tell me the story of working your way up,'" says career consultant Angela Lussier of 365 Degrees Consulting. "If you get her talking about herself, you can quickly turn her lion's roar into a kitten's meow."  主动去了解你的面试官。"当你的潜在雇主开始不耐烦的时候,问一些和他有直接关联的事情,如:‘您在公司工作几年了?刚开始的时候您从事什么职位呢?可以告诉我您在工作中的处事方式吗?"365°咨询公司的职业顾问Angela Lussier如此建议。他还说:"如果你可以让你的潜在雇主开始谈自己的事情,那她马上会从一个发怒的母老虎变成一个温顺的小猫咪。"

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