加拿大华人论坛 加拿大百科国内大型工程机械/高空作业车 公司招聘 加拿大



在加拿大



   
   


   
       
       
     

Zoomlion NA - CANADA

     
     

Service Manager - Mobile Elevated Work Platforms (MEWP)

     
       
   
 

 







 
 

Department:
Sales & Marketing  Division 

 
 

Job Status:
Full Time 

 
 

FLSA Status:
Non-Exempt 

 
 

Reports To:
Sen.
Service Manager 

 
 

Grade/Level:
intermediate

 
 

Amount of Travel Required:
Up to 50% 

 
 

Job Type: Technician/Mechanic/Engineer

 
 

Positions Supervised:
Field Service Technicians

 
 

Work Schedule:
Typically, Mon. to Fri.

 
 

Work Location: Hamilton
and GTA area 

 
 

 
 

 

 
   

 


 

   
 



   

POSITION SUMMARY

 
 
 

Manage, motivate, supervise and train field service  team in providing industry leading superior service in Canada while  developing and maintaining relationships with existing accounts. Technicians perform technical work, provide  technical support and deliver excellent customer service in Canada to inspect,  diagnose, adjust, repair or overhaul mobile mechanical, hydraulic and  pneumatic equipment on mobile elevated work platforms. 

 
   

 


 

   
 

   

ESSENTIAL FUNCTIONS

 
 


   

Reasonable Accommodations  Statement

 
 
 

To accomplish this job  successfully, an individual must be able to perform, with or without  reasonable accommodation, each essential function satisfactorily. Reasonable  accommodations may be made to help enable qualified individuals with  disabilities to perform the essential functions. 

 


   

Essential Functions  Statement(s)

 
 
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

   
   

Provide service and    customer support on the phone, during field visits or dispatches,    comprehending customer requirements and make appropriate recommendations. 

   
   

   
   

Manage all on site    set-up, installation, repair, maintenance and test tasks. 

   
   

   
   

Diagnosing errors or    technical problems and determining proper solutions. 

   
   

   
   

Repair and replace    damaged or worn parts. 

   
   

   
   

Dismantle and reassemble    heavy equipment using hoists and hand tools.   

   
   

   
   

Operate and inspect machines    or heavy equipment to diagnose defects.   

   
   

   
   

Test mechanical products    and equipment after repair or assembly to ensure proper performance and    compliance with manufacturers' specifications. 

   
   

   
   

Read and understand    operating manuals, blueprints, and technical drawings. 

   
   

   
   

Overhaul and test    machines or equipment to ensure operating efficiency. 

   
   

   
   

Fit bearings to adjust,    repair, or overhaul mobile mechanical, hydraulic, and pneumatic equipment. 

   
   

   
   

Diagnose faults or    malfunctions to determine required repairs, using engine diagnostic    equipment such as computerized test equipment and calibration devices. 

   
   

   
   

Examine parts for damage    or excessive wear, using micrometers and gauges. 

   
   

   
   

Repair, rewire, and    troubleshoot electrical systems. 

   
   

   
   

Schedule maintenance for    industrial machines and equipment and keep equipment service records. 

   
   

   
   

Research, order, and    maintain parts inventory for services and repairs. 

   
   

   
   

Adjust, maintain, and    repair or replace subassemblies, such as transmissions and crawler heads,    using hand tools, jacks, and cranes. 

   
   

   
   

Clean parts by spraying them    with grease solvent or immersing them in tanks of solvent. 

   
   

   
   

Weld or solder broken    parts and structural members, using electric or gas welders and soldering    tools. 

   
   

   
   

Adjust and maintain    industrial machinery, using control and regulating devices. 

   
   

   
   

Assemble gear systems and    align frames and gears. 

   
   

   
   

Fabricate needed parts or    items from sheet metal. 

   
   

   
   

Direct work of field    service technicians and provide ongoing leadership and annual performance    evaluation. 

   
   

   
   

Produce timely and detailed    service reports. 

   
   



   

POSITION QUALIFICATIONS

 
 
   

Competency Statement(s)

 
 
   
   
   
   
   
   
   
   
   
   
   
   
   

   
   

Accuracy - Ability to    perform work accurately and thoroughly.   

   
   

   
   

Customer Oriented -    Ability to take care of the customers’ needs while following company    procedures. 

   
   

   
   

Reliability - The trait    of being dependable and trustworthy. 

   
   

   
   

Technical Aptitude -    Ability to comprehend complex technical topics and specialized information. 

   
   

   
   

Communication, Oral - Ability    to communicate effectively with others using the spoken word. 

   
   

   
   

Safety Awareness -    Ability to identify and correct conditions that affect employee safety. 

   
   

   
   

Risk Taker - Ability to    take calculated risks or to stretch the limits of comfort zones. 

   
   

   
   

Problem Solving - Ability    to find a solution for or to deal proactively with work-related problems. 

   
   

   
   

Judgment - The ability to    formulate a sound decision using the available information. 

   
   

   
   

Decision Making - Ability    to make critical decisions while following company procedures. 

   
   

   
   

Conflict Resolution -    Ability to deal with others in an antagonistic situation. 

   
   

   
   

Applied Learning -    Ability to participate in needed learning activities in a way that makes    the most of the learning experience. 

   
   

   

SKILLS & ABILITIES

 
 



 

Education:

 
   
   

Associate's Degree (two year college or    technical school) or Work Equivalent: Required, Field of Study: Mechanics

   
   
 

Experience:

 
   
   

3 plus years of    experience in MEWP or similar construction    machinery

   
   
 

Language:

 
   
   

English, Bilanguage    English & Mandarin / Chinese is a plus.

   
   


 

 
 

Computer Skills:

 
 

Microsoft Office suite  including: Outlook, Word, Excel, SharePoint,
  ERP/CRM

 
 

 
 

Certifications &
  Licenses:

 
 

Heavy duty Equipment  Technician; Industrial Mechanic/Millwright- 443A (preferred) 

 
 

 
 

Other Requirements:

 
 

Excellent interpersonal,  customer and communication skills.

 


    Please send your resume to [email protected]; WeChat contact: 13725515102

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