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Air Canada wins the Best Airline North America award at the 2010 Skytrax World Airline Awardshttp://www.worldairlineawards.com/Awards-2010/namerica.htm Air Canada has been ranked 'Best Airline North America' in a worldwide survey of more than 17 million air as announced in Hamburg, Germany at the Skytrax World Airline Awards. The survey was conducted by Skytrax between July 2009 and April 2010 using over 38 different aspects of passenger satisfaction to rank airline product and service standards. This annual survey is regarded in the air transportation industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world. Commenting on the award received by Air Canada, Skytrax Chairman, Mr Edward Plaisted said: "this is a fantastic achievement for Air Canada, and they are clearly meeting and exceeding their customer's expectations to have been named the Best Airline North America, amongst such a choice of different airlines across this large continent. The awards represent a true recognition of the front-line product and service that Air Canada is delivering to customers, and the award slogan of 'The Passenger's Choice' underlines the fact that Air Canada are clearly succeeding in satisfying the hardest critics - their users." "It is an honour to once again be acknowledged by air travelers around the world as the best airline in North America," said Calin Rovinescu, President and CEO of Air Canada. "This most recent survey of 17 million airline passengers underscores our progress in providing our customers with a world class travel experience and an industry leading product. I am incredibly proud of our employees whose dedication and professionalism are recognized by this prestigious award. In effect passengers are recognizing the culture change underway at Air Canada and the excellent employee brand that has developed." THE SKYTRAX 2010 WORLD AIRLINE AWARDS
Over 40 airlines from around the world assembled at the World Airline Awards in Hamburg to receive their accolades. The award winners are selected by the airline industry's most important audience - it's customers. More than 17.9 million air travellers from over 100 different nationalities took part in the 10 month survey, July 2009 to April 2010. The awards are respected and recognised around the world for being the only truly global, independent passenger survey of airline standards. The World Airline Awards were established in 1999, and are known across the globe as "the Passenger's Choice" awards. The 2009/2010 Survey included over 200 airlines, from largest international airlines to domestic carriers. The survey measures over 38 items of airline product and service standards. Assessing the customer experience across Airport and Onboard environments - check-in to boarding - onboard seat comfort, cabin cleanliness, food, beverages, IFE and staff service.评论
http://www.canadameet.com回复: best airline我们有福了~~
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回复: best airlineAir Canada～！！～还是怀念以前西岸的Canadian Airline～自从被Air Canada合并后～就消失了～这个来自东岸的Air Canada 就一统江湖了～但个人还是觉得Canadian Airline 的Logo ，机身颜色比较好看但也只能怀念～～～
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享受溫哥華回复: best airline现在也只能看看Canadian Airline 的模型来怀缅一下
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