加拿大外贸
本人从事外贸一年多，英语一般，今年5月底才来新公司。公司规模较小（行业稍微冷门，国际市场基本被三家公司占领，三家公司分布美国澳洲中国，价格比我们高很多很多，但质量肯定也是好的。另外我目前所知道也有几家年产值是过亿的，其余剩下的，大多数和我们一样，不怎么成气候），我们产品质量大问题没有，小毛病偶尔有，性价比一般。6月初收到一个客人询盘，（邮箱是以前业务留下的，估计以前业务写过开发信，但后来没跟进没联系。）
不多说，贴上往来邮件
客人：
Dear Sirs,
As XX products distributor in XX国家 we would like to receive more information about your range of products as well as Price List.
Please send us detailed information in order to study the possibility of adding your products.
( Our main interest is a XX as a very economic version , an a XX as a top model )
Awaiting for your news, I remain
Sincerely Yours
我：
Hi XX,
Glad to hear from you, yes our company offers good quality and good price XX.
Our XX are featured with ......(产品优点), and are well received by many XX类型的客人（看了下这个客人的网址，发现他们是针对这种类型的消费者）.
Please tell me what quantity do you plan to buy? here I attached price of 100PCS quantity, please check. We offer discounted price for large quantity.
Do you have skype or whats app so we can talk more conveniently? mine is noted below.
Waiting for your reply.
客人第二天回复：
Ok , not bad to begin .
Questions and doubts :
1- Do you have ce approval for the XX ?
2- 3- 4- 5- 6- .........
等一系列问题，我一一作答。
第三天，客人回复
Ok , we are comparing different companies and let you know as soon as possible
Thanks
我回复：
The xx industry is already very mature,The price offered by each factory are similar at the same configuration.
But We will always offer reliable quality and good after-sale service, our factory has a good reputation over all customers.
Hope we can establish long-term and stable business relationship.
客人没回，三天后，我又问
Hi XX,
How are you?
I'm waiting for your response about our XX.Is there price issue?
You always can tell me about your worries.
Hope to hear from you soonest.
他迅速回答说
Hi , no , no it’s not a question of Price , we are checking and negotiating and will take the best price/quality supplier .
I’ll keep you posted
我立马回复
Hi XX
Glad to reveive your fast reply.
I would like to send you more information about our products.
1.
2.
3.
4.
We are ready to cooperate with you! Just please tell me your requirements!
等一系列优点，以及告诉他我们自己做过耐久性等测试，测试结果良好等。
他没回，三天后，我又发邮件，
Hi xx,
How are you?
Do you have some new ideas or decisions?
You can tell me what you are thinking, I'll work with you to solve.
他没回，三天后，我又发邮件
Hi xx,
Good morning!
How is it going?anything new?
Do you need some samples to check quality?
Waiting for your reply.
因为我每次发邮件都是摸着他刚好上班的时刻发的，过了一个小时，他没回，我接着发一封
Hi XX,
Are you still comparing? Do you have general ideas of the winches you have known?偷笑表情
客人这次回得很快：
Hi Vivian , don’t know yet , sorry , we have a lot of brands to check .
Do you have European customers to check with them the quality , or are you producing for any with their own brand ?
我回复：
Hi XX,
I can sense you are still hesitating.
I suggest you buy one or two samples to test. Seeing is believing.
Test sample by yourself is the only way as well as the best way for you to know our products. Test result beats the most fabulous words or imagination.
If the market is already full of our product I do not think it's a good thing for your business, because opportunity is rare and need wise people to catch.
We also have good XX models for your market as well.
By the way, we are developing a new XXmodel, that will help to complete your product range.
他没回，一周后，我想着还是发点图片给他。因为很多客人拿了我们的产品，卖的价钱是很低的，这一点我并不想让他知道。于是我把一些客人发来的照片牌子上打了马赛克后发给了她。
Morning XX,
Here showed you some photos taked by some of our customers or by myself.Hope these will help you to know more about our products.
他立马回复说：
Perfect , I will show pictures here to check
我接着回了一封
Hi XX,
More pictures by myself or from our other customers will be sent to you in later emails.
We want to cooperate with you very sincerely.
Also can understand your hesitation in choosing a new supplier.
We will have a good cooperation in the future.
到现在又一个星期了，我现在想继续联系他，问他挑选的情况，也知道他大概不是那个能做最终决定的人，不想逼着他。不知道该问些什么，或者再给他展示些什么，我们没有大客户，绝大多数客人都是很散的，感觉展示出来也没什么代表性，
很迷茫 求给点指点，我没多少经验，表达上也很欠佳，说来说去都是那么几句话，该如何让他选择我们呢，哪怕是先拿个样品。（产品重量比较高，快递费和样品费加起来300-400美金）
评论
帖子很长，给能耐着性子看完的大侠点个赞
评论
评论
积极哥
评论
楼主作为一个新的外贸人，能有这么好的思维去吸引客户 ，已经很不错了
点赞~ 加油！
评论
问问他决定的怎么样了？是否对产品有什么疑问的地方？诸如此类的
评论
加油↖(^ω^)↗
评论
昨天按照你说的问了，他回复说
Please try to send me some more photos of specific models for your customers , my colleague wants to do it with XX 公司 but I’m more with yours , this will help me to defend yours in front of XX 公司,
perhaps finally we’ll order 1 or 2 pallets of each of the 4 supliers we have contacted to check yours and theirs
不过昨晚我偷懒没看邮件，今早才看到 ， 加油吧 但愿好运！
评论
楼主好厉害，邮件写的好好，要多多学习你的思维和技巧了！
很好奇后续怎么样了。
评论
结果怎么样了 搞定没
评论
继续僵持中... 问她有木有news,她不回....要搞定还有一大段路要走...不过他们现在应该在休假了，打算周一再发邮件问问
评论
慢慢跟进吧，，我也一直在努力中
评论
继续关注中
评论
外贸就是马拉松啊。。。。。。。。。 客人跑他快了，看不到他影子，客人跑太慢，等着着急
评论
感觉没有比遇到爽快的客户更能让人开心的事了
加拿大电商露天电影首发——葡中双语字幕《中央车站》 http://bbs.shanghai.com/thread-1714999-1-1.html screen.width*0.7) {this.resized=true; this.width=screen.width*0.7; this.alt='Click here to open new window\nCTRL+Mouse wheel to zoo 加拿大电商做区块链为什么都注册新加坡基金会 目前做区块链项目的客户都会通过注册基金会来作为项目的主体，为什么都在新加坡注册基金会，首先性价比高，而且新加坡市场也比较成熟，项目
·生活百科 YouTube奖励：建议不要在iPhone/iPad上使用应用程序，因为它们会多
·房产房屋 有人知道维多利亚州的热水系统回扣吗？